Call Center Representative

Call Center Representative Compensation:$18–$20/hr Schedule:Mon/Tues/Wed/Fri/Sat - 8:00 AM – 5:00 PM We’re seeking a motivated, customer-focused individual to join our call center team. The ideal candidate will have excellent communication skills, a passion for helping others, and the drive to support a growing company.Bilingual skills are a plus. What We Offer: • A supportive, growth-oriented environment • Training for motivated candidates eager to learn • Opportunity to be part of a purpose-driven teamResponsibilities: • Answer in-bound calls from new patient leads and guide them through a white glove appointment booking experience • Create opportunities to exceed patient expectations by leading with empathy, urgency, and genuine care for the patient’s well-being • Become a subject matter expert who can empower patients to take charge of their oral healthQualifications: • Excellent verbal and written communication skills • Strong organizational skills; able to manage multiple priorities • Self-motivated, able to work independently while remaining open to constructive mentoring • 1+ years of experience in a customer service-oriented role (call center experience a plus but not required)About Us Harbour Dental Care is a locally owned, private practice with nine locations, dedicated toempowering confidenceby removing barriers and delivering premiere patient experiences. Our Core Values: • People are the Purpose- Whether it’s our patients or our colleagues, we treat everyone with compassion, empathy and respect. • Passion for Growth- We approach new situations and experiences with a sense of gratitude, curiosity and appreciation. We recognize that change is inevitable and choose to embrace it enthusiastically. • Evaluate Expectations- We are fanatical about discovering new ways to exceed the expectations of our patients and our colleagues.Join Us If you are growth-oriented, dedicated to patient care, and ready to be part of a team that values purpose, passion, and excellence, we’d love to hear from you. myhJpwlxYp