Cisco Meraki - Technical Marketing Engineer - Service Provider

Want to be at the forefront of the Computer Networking industry?

At Cisco Meraki, we know that technology can connect us, empower us, and drive us forward. By simplifying powerful technology, we free passionate people to focus on their mission. As the fastest-growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

We are looking for a highly motivated and hardworking Senior Technical Marketing Engineer (TME) to join the Meraki Service Provider Product Management team. Meraki’s cloud-based platform is ideal for helping Service Providers scale their businesses and build innovative services their customers love. You'll be part of the team responsible for helping our partners grow with Meraki.

In this position, you will have the opportunity to exhibit your excellent technical knowledge, communication/presentation skills, and a real passion for learning about cloud networking and security technology. You will align with our Service Provider partners to act as their trusted advisor. You will intimately understand the problems our customers are trying to tackle and become the "Voice of the Partner" within Meraki.

As a critical member of the product team, your responsibilities include:

• Ongoing communication and meetings with Meraki's Service Providers, covering status of day-to-day operations and planning for future initiatives;
• Preparing and communicating technical and product content to partners;
• Act as a strong advocate on behalf of our Service Provider partners to a internal Meraki teams to ensure we are all aligned on executing on our mission;
• Work closely with engineering teams through design, testing, and product launch; and
• Run beta and pilot programs.

• 5-8 years relevant industry experience in a technical role
• Comfortable with verbal and written communication across business and technical domains
• Degree in CS, EE, or a related technical field
• Deep understanding and familiarity with networking and security technologies and associated hardware (e.g., routing protocols, L2 protocols, cellular technologies, security protocols, etc.)
• Prevous hands-on experience supporting, selling, and/or using network and security technologies
• Strong user insight with a deep desire to understand our customers' highest priority problems
• The ability to easily communicate complicated concepts to non-technical folks
• An entrepreneurial, can-do attitude with a strong sense of product quality
• A love for solving technical problems in creative ways

• CCNA/CCNP/CCIE routing/switching/security certifications
• Experience in an engineering or technical support role
• Previous work with Service Providers and cloud based SaaS products

Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.