Citrix Administrator - AWS

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
This is a managed service provider (MSP) for Army IT systems and we support enterprise applications owners in migrating their systems into AWS and also provide sustainment services to support their applications. This position is for an administrator to support these applications from a migration modernization and sustainment role.

Responsibilities will include but are not limited to the following:

• Deploy and sustain cloud infrastructure to support customer applications.
• Provide daily administration of the Citrix Infrastructure.
• Harden the Citrix based services per commercial best practices and the required government cybersecurity controls.
• Troubleshooting and root cause analysis of any Citrix issues within the AWS environment
• Coordinate and perform major version upgrades of Citrix Software.
• Develop and maintain system infrastructure and process documentation (system diagrams network topology software configurations device configurations standard operating procedures).
• Develop deploy and maintain Infrastructure as Code (IaC) for deployment and sustainment of Citrix based services
• Troubleshooting and root cause analysis of customer application issues to include network storage operating system and application-level analysis.
• Amazon AWS Portal administration in support cloud customers add/modify/delete AWS resources configuration of alerting and notifications and general oversight of AWS resources.
• Provide on-call support for triage and resolution of after-hours production incidents.
• Make recommendations for improvements to security scalability manageability and performance across a wide variety of network storage and compute services and technologies.

Required Technical and Professional Expertise

• Senior level Cloud Engineer experience – IaaS required; some PaaS experience preferred.
• Baseline knowledge of networking concepts (routing firewall load balancing) required; Knowledge of server technologies and application stacks preferred.
• Experience with automation tools and scripting languages (Ansible Terraform Python Powershell Bash Puppet Chef etc.).
• Working knowledge of DoD STIGs and IA Vulnerability Management (IAVM) – preferred.

Required Certifications:
AWS Certification
Security+ (Or equivalent IA cert) and computing environment certification (i.e. Amazon Certified Cloud Practitioner AWS Certified Solutions Architect etc. strongly preferred) Security+ (Or equivalent IA cert)
Computing environment certification
Minimum Required Cloud Certification
AWS Certified Cloud Practitioner Foundational
Preferred Cloud Certification
AWS Certified SysOps Administrator – Associate
AWS Certified Solutions Architect Associate
AWS Certified Solutions Architect Professional
AWS Certified DevOps Engineer Professional
Any of the AWS Specialty Certifications
Relevant computing environment certification (i.e. CCA-V CCA-P etc.)

Preferred Technical and Professional Expertise

• 3-5 years of experience in cloud security engineering with a focus on RHEL and SAP environments
• Expertise in building and maintaining RHEL images specifically for SAP applications
• 3+ years of experience with developing cloud system requirements (AWS and Azure) and infrastructure-as-code tools such as Terraform and Ansible
• Experience with CI/CD pipelines and automation tools (GitLab Jenkins)
• In-depth understanding of security practices including identity and access management encryption and network security (NIST and CIS Security frameworks)
• Experience with STIGs and their application in securing systems
• Experience in using Nessus for vulnerability scanning and remediation.
• The ITES-3 education/experience requirements:
• Intermediate level LCAT Bachelors +5 or Associates +7
• Senior level LCAT Masters +10 or Bachelors +12