Claims Business UAT- Senior Associate

Description and Requirements
Position Summary
Testing Insurance applications and support UAT with good Insurance domain knowledge (Disability Insurance)
• Knowledge about Insurance domain (Preferred will be Disability Insurance)
• Writing test scenarios/test cases (Functional, System, Integration, and UAT)
• Perform and Support Testing (UAT)
• Defect Management (Specially QC)
• Perform and support data setup activities and preparation of test data
• Working awareness of other MS applications (word, PowerPoint, etc.)
• Good in verbal and written communication
• Should be able to do client communication
Job Responsibilities
• Test bed Preparation (test scripts, test data, loading them in QC)
• Creating test scenarios / test cases that map to Good Data, Bad Data and No Data points
• Executing test scripts (Manual and/or Automated)
• Logging Defects in Quality Center and maintain the Defect Management
• Compiling test results
• Ability read and understand requirement documents
• Ability to work with Excel and Access to work with large data sets, predominantly to prepare test data and validate test data
• Understanding/analysis of the requirement (BRD)
• Good math and analytical skills
• Good in documentation and communication
• Familiarity with different file formats; text, csv, dat - ability to convert and manipulated files.
Knowledge, Skills and Abilities
Education
• Preferably Graduate in Computer Applications / Computer Science.
Experience
• Minimum 2-4 years relevant experience
Knowledge and skills (general and technical)
• Insurance domain knowledge
• Testing knowledge - writing test cases, scenarios, preparing test plans, estimation,
• testing (functional, Integration, System, UAT),
• Defect Management - experience in QC
• In depth knowledge of Microsoft Excel (macros, VLOOKUP, etc.)
• Working awareness of other MS applications (word, PowerPoint, etc.)
• Should be very good in written and verbal communication
• Should be very good in Client Interaction
• Good Analytical and Logical Reasoning skills
• Proactive in taking initiatives
• Good Problem resolution skill
• Adaptability to change.
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Other Requirements (licenses, certifications, specialized training - if required)
• Preferable ISTQB
Working Relationships
Internal Contacts
(and purpose of relationship):
• With Internal Leads and Manager
• AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
• Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance
• Subject Matter Expert for the purpose of work thread related issues and escalated transactions.
External Contacts
(and purpose of relationship) - If Applicable
• With Client Leads and Onsite PMs
• SME / Trainers at stateside for training/follow up
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid