Client Insights Analyst

Insights Analyst

Let's be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

What will you be doing?

You will be working with our client, ADUSA, delivering analytical insights from the numerous data solutions we specialize in. You will dig into data, organize it, and create meaningful stories and recommendations based on the short and long term needs at ADUSA.

This position will be hybrid in the greater Baltimore Washington Area, with a minimum2 days per week required onsite at client office, based on the needs of the client.

Location: This position is a hybrid role located in the Washington, D.C area. You will be expected to work onsite two days a week.

Job Responsibilities (with Primary focus on Fresh Teams):

• Assist with content delivery for client, including Content Delivery Client Satisfaction.
• Support exceeding revenue by high quality service delivery and data.
• Utilize creativity in identifying new techniques and processes.
• Establish and track critical metrics to measure progress against quality initiatives.
• Liaison with GOC teams.
• Identify process improvement opportunities and best practice sharing.
• Provide restatement project leadership/expertise and act as project leader in managing timelines and feedback.
• Facilitate issue resolution for all deliverables.
• Provide guidance to and mentor ship for off-shore Delivery and Production personnel.
• Lead client account issue resolution and communicate resolutions and explanations where appropriate.

• Lead client training initiatives on Circana platform & tools

• Ensure elevated level of data quality and data issue resolution.

Requirements

• Minimum of 2 years of Analytical experience - Consumer Packaged Goods (CPG) or Retail knowledge a plus but not required.
• Has worked with various types of datasets through business applications and manual manipulation.
• Highest level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines.
• Superior analytical, quantitative, and problem-solving skills.
• Elevated level of initiative required.
• Ability to communicate effectively in a manner that is clear, logical, and consistent.
• Advanced skills MS Word, Excel, and PowerPoint, Access
• Experience with syndicated data a plus

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is [$47K to $75K].

We offer a comprehensive package of benefits including [paid time off, medical/dental/vision insurance and 401(k)] to eligible employees.

You can apply for this role through [methods to apply (e.g., Careers website link and/or Intranet site for internal candidates)].

#LI-GC1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)