Closing Coordinator

Who you are:

We’re looking for an experienced and energetic Closing Coordinator to help streamline our investment closing operations while continuing to deliver on Hometap’s strong commitment to customer service.

As our Closing Coordinator you will work directly with Hometap’s customers vendors Operations and Sales teams to bring an investment to a successful and smooth close. This position is great for someone who has strong organizational and customer service skills and loves cross-functional collaboration. Reporting to the Operations Manager you’ll help continue to build out the closing function at Hometap while delivering on our best-in-class customer service.

What you'll do:

• Collaborate with Underwriting Processing and Sales to ensure each investment closing meets our guidelines and expectations

• Build a close relationship with Hometap’s settlement agents and title vendors to ensure all investment closing SLAs are met and monitored on a monthly basis

• Order and schedule all investment signing appointments including coordinating between the Homeowner Sales and Notary/Attorney

• Monitor investment closings to ensure timely distribution of funds to homeowners

• Function as the main escalation point for all Sales for Homeowner questions related to investment signings

• Document the closing processes identify process improvements and assist in scaling up the role to drive greater efficiency as Hometap continues to grow

What you bring:

• 1+ years experience working as a mortgage closer or in a related role

• Experience and understanding of all aspects of the real estate closing process

• Strong commitment to best-in-class customer service and extreme attention to detail

• You love to optimize and experiment to drive improvements and results

• You are hands-on curious and love to explore new technologies

• Ability to work under pressure and prioritize multiple projects simultaneously from start to finish

• Bonus Points: Experience working for a startup and/or fintech company

Our team is what makes us great. The annual compensation for this role is $65000. You’ll also receive meaningful equity so you can share in our growth and success. We offer generous medical dental and vision coverage a work-from-home stipend parental leave and plenty of paid time off to recharge.