Customer Support Representative

We are hiring motivated Customer Support Representatives to join our fast-growing telecommunications team. This entry-level position is designed for individuals who are passionate about customer service, eager to learn, and ready to support one of the leading brands in the industry. As a Customer Support Representative, you will work directly with AT&T customers to provide professional assistance, resolve service questions, and guide them through wireless, internet, and home service options. This is an opportunity to gain hands-on experience in customer support, account management, and sales communication while representing a trusted telecom brand. Key Responsibilities of a Customer Support Representative: • Engage with customers daily to answer questions, explain products, and provide service solutions • Support AT&T wireless and internet services by walking customers through plan options, upgrades, and activations • Handle customer account updates, billing inquiries, and service troubleshooting with accuracy • Recommend bundled telecommunications solutions to improve customer satisfaction and increase sales opportunities • Maintain accurate service records and contribute to daily team support goals • Represent the brand with professionalism, energy, and clear communication What We Look For in a Customer Support Representative: • Strong communication and interpersonal skills for customer interactions • A supportive, solution-driven mindset with focus on customer care • Interest in telecommunications, sales, and customer service • Ability to adapt in a fast-paced, performance-focused environment • Team-oriented mindset with a willingness to grow into advanced roles What You’ll Gain as a Customer Support Representative: • Uncapped commission • Ongoing training in customer service, sales support, and account management • Advancement opportunities into leadership and account manager roles • A supportive, growth-oriented team culture in the telecom industry • Real-world experience representing AT&T and building valuable customer relationships Job Type: Full-time Pay: $900.00 - $1,300.00 per week Benefits: • 401(k) • On-the-job training Work Location: In person