Data & Analytics Specialist

Capgemini is seeking a highly skilled and detail-oriented Data & Analytics Specialist to join our team to work for a top 10 US Insurance Carrier.

This role is charged with the acquisition, curation, provisioning, and stewardship of all data sources related to the servicing platform. They will support the development of analytic work products by providing data insights and governance needed to increase the accuracy and reliability of these analytic products.

You'll be part of a team that provides actionable and measurable insights to leaders and service process owners, helping drive improvements across the organization. As part of the Service Analytics Reporting and AI team, you’ll facilitate the integration of new treatments, technology, and data into agent and customer-facing processes. it automates and optimizes key initiatives through AI or robotic process automation, and deliver comprehensive 360-degree insights into the health and efficiency of the servicing capabilities.

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Location: Pune, India

• Minimum Required: 4-6 years

Work Experience in This Field

• Minimum Required: 1-3 years
• Preferred: 4-6 years

English Proficiency

• Minimum Required: Fluent

Required Education

• Minimum Required: Bachelor’s Degree

Required Branches of Study

• Analytics fields such as Math, Economics, Business Analysis, etc.

Additional Preferred Branches of Study

• Any background in IT and technical development is helpful.

Other Critical Skills

• Business / Operations Analysis: Advanced
• Forecasting Metrics Outcomes: Intermediate
• UI / CX Channel Analytics: Intermediate

Software / Tool Skills

• Power BI: Advanced (7+ years)
• SQL (Snowflake and On-Prem): Intermediate (4-6 years)

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development
10. Performance Bonus

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.