Department Coordinator - US Coins

Are you adept at addressing client and internal business partner requests? Are you efficient with a keen attention to detail? Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, San Francisco, London, Hong Kong, and other cities. Heritage Auctions is the 3rd largest auction house in the world with 40 different Auction categories including, Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more.

SUMMARY: Responsible for processing incoming consignments and communicating the status with customers.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Process incoming consignments accurately and efficiently, including:
  • Opening packages
  • Labeling and verifying contents of packages
  • Creating an electronic report for the consignment
• Communicate with clients in all aspects of the consignment
• Research the status of consignments
• Return client material
• Perform department-wide inventories of consignment material
• Assemble client information packets
• Assist with Consignment Directors responsibilities
• Other duties may be assigned

EDUCATION and/or EXPERIENCE:

• High school diploma required, Bachelor's degree preferred
• Minimum 2+ years related experience and/or training
• Experience in a customer service position or industry
• Interest in collectibles a plus!

SKILLS & ABILITIES:

• Proficiency in Microsoft applications, specifically Word and Excel
• Ability to type 50-60 words per minute
• Ability to prioritize and multi-task and pay great attention to detail
• The individual may occasionally lift up to 50 pounds

WORK ENVIRONMENT: The individual must be able to work independently in a fast-paced environment. This position may require overnight travel based on business needs.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE