DevOps Engineer

ControlUp is the leader in Digital Employee Experience Management with the only real-time solution that grants IT departments end-to-end visibility into their organization’s physical, virtual, and cloud environments and empowers them to remediate issues straight from the console. ControlUp makes it easy for IT professionals to optimize their employees’ digital experience and support a growing remote workforce.

We are seeking a talented DevOps Engineer to join our innovative team. In this role, you will be part of a global team, working closely with colleagues across different time zones. Your direct manager will be based in Canada.

This is an exceptional opportunity to expand your skill set in the latest technologies and DevOps practices while contributing to groundbreaking solutions.

Responsibilities:

• Work within a team of professionals and be an integral part of ControlUp’s success.
• Collaborate closely with R&D, Security, and IT teams to enhance ControlUp’s infrastructure.
• Deploy and operate a large-scale cloud platform on Microsoft Azure comprising single and clustered customer tenant VM’s running Linux, NGINX, NodeJS, OpenSearch, and Redis.
• Develop and implement SysOps tools and processes to support and automate ControlUp’s monitoring, patch management, and software lifecycle infrastructure.
• Work within a geographically dispersed team of professionals in the US, Canada, UK, Romania, and Israel.
• Research, develop, and implement tools to support ControlUp’s monitoring infrastructure and automation.
• Contribute to the development of CI/CD processes.
• Troubleshoot complex problems, from diving into the console during an issue to writing new monitors and automation.

Requirements:

• Strong scripting abilities, ideally cross-platform (Windows, Linux, Mac), including languages such as PowerShell, Bash, and Python.
• Strong experience with Azure and optionally AWS; troubleshooting webservers, databases, and applications running on Linux.·
• At least 3 years of experience managing Elasticsearch or OpenSearch.
• Experience with and ability to troubleshoot TLS certificate issues, network difficulties (such as being able to identify when traffic is blocked by a proxy), OS permissions issues etc. – i.e., strong troubleshooting skills.
• Must have experience with monitoring systems.
• Must have experience with configuration management tools like Puppet, Ansible, Chef, or Salt.
• Experience using distributed version control such as Git/Azure DevOps, Github, and Gitlab.
• Experience deploying software to the cloud, preferably CI/CD.
• Experience as a self-starter. Organized, self-motivating, and team player.

Preferred:

• Experience with microservices architecture and design principles and scalability best practices.
• Experience with CI/CD pipeline and tools ideally Azure DevOps Pipelines, and experience with YAML.
• Strong knowledge of Kubernetes and Container orchestration·
• Attention to detail but also an ability to see the big picture.
• Perfect English skills (both written and verbal).