DevOps Engineer

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Technology Solutions & Services (TSS) is a key function within Informa’s fifth division - Global Support – which provides business services and function-specific expertise to our four commercial divisions.

TSS has responsibility for key enterprise technology disciplines that underpin day to day business operations including Strategy & Technology Change, Enterprise Architecture, Enterprise Technology, Customer Technology, Technology Operations, and Information Security.

Job Description

Here at Informa, we are transforming the way we operate within the Cloud. Primarily operating in Amazon Web services we are making foundational changes to ensure that Informa can maximize it's investment in the cloud. We are growing the team, with more hiring in 2024, and taking increased ownership for the services we deliver within Group Technology, and across the other divisions within the business. This is a time of change so it's a great opportunity to join us to use and enhance your existing skills in a growing company.

As a DevOps Engineer you will have used Terraform to deliver infrastructure as code, but also be able to help to build tooling standards.

We need you to be passionate about building repeatable services within AWS, that goes beyond just deployment and extends to a knowledge of configuring the right tools required to drive efficiency, and who drives automation. You will be used to driving predictable, and repeatable results that will delight our customers. Your role will be integral in managing our AWS-based infrastructure and automating our operational processes. Your responsibilities will span across AWS cloud service management, CI/CD pipeline integration, domain purchasing, SSL certification management, DNS updating, and creating relevant documentation.

Key Deliverables:

• Assist in maintaining our AWS-based CI/CD pipelines, adhering to our DevOps principles and methodologies.
• Support our AWS infrastructure, focusing on performance optimization, scalability, and security.
• Leverage AWS services and Infrastructure as Code (IaC) technologies to automate repeatable tasks.
• Complete requests for domain purchases, SSL certifications, and DNS updates.
• Consume and customize IaC modules provided by our cloud platform team, to deliver automated infrastructure solutions to our business clients.
• Monitor system performance, troubleshoot issues, and streamline deployment processes within AWS.
• Foster cross-functional collaboration to ensure efficient AWS operations and promote a culture of shared responsibility.
• Create and maintain AWS-focused technical documentation that aligns with our business principles.
• Keep abreast of the latest AWS developments and industry trends to drive continuous improvement and innovation.

You will have extensive experience in DevOps (or platform management) and will have a strong understanding of platform frameworks using EC2, Kubernetes, and serverless technologies as well as the delivery of infrastructure as code. Ideally you also have had significant exposure to the deployment of tooling used to manage, monitor, and maintain cloud environments and will have experience of instrumenting applications and infrastructure.

Qualifications

• Background in both Systems and Software engineering
• Experience of managing Cloud infrastructure, and instrumentation at scale, ideally within but not limited to Amazon Web Services
• Experience in designing, automating, maintaining, and optimizing observability platforms (logging, metric and tracing)
• Experience rationalizing and implementing monitoring and observability toolchain
• Experience of building tooling integrations to optimise workflows and drive the performance of operational and development teams.
• Previous experience in public clouds (AWS preferred, but others considered)
• Knowledge and experience of containers and Kubernetes clusters, as well as Lambda.
• Hands on experience consolidating application and system logs at scale
• Strong coding skills, Terraform, New Relic Query Language, and process automation tools such as “Go”, “Run deck”, and “Tray.IO”
• Ability to collaborate with, and influence stakeholders at all levels to gain alignment of business or technology goals.
• Evidence of success in a similar role and be willing to provide examples at interview.
• Abreast of industry standards and trends related to telemetry and software pipelines
• AWS certification or qualifications with other cloud vendors.

Additional Information

This is a hybrid role with at least one day per week in our London office.