Digital Product Manager

Digital Product Manager

Are you looking for a place where you can bring your experience and support the technology lifecycle of complex new digital products, features and enhancements from conception, requirements gathering, product specification, implementation review, and release.

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

As a Digital Product Manager on Digital Technology team, a typical day for you will include:

• Develop and implement a product vision and strategy that aligns with the company's goals and objectives
• Work with cross organizational stakeholders to define business and user requirements, scope projects, uphold high usability standards, support development, and optimize products
• Enhance user experience and ensure continuous improvement on both desktop and mobile platforms
• Work with SEO team and the development team to help manage and help execute technical search optimizations
• Act as the primary point of contact for all web product-related matters
• Monitor and analyze product performance and user feedback to identify areas for improvement
• Organize and present data in a format that is easily consumable by non-technical users
• Conduct market research to identify new opportunities and stay ahead of industry trends
• Communicate product updates and progress to stakeholders and senior leadership

Bring your skills and be inspired to achieve success.

• Experience:
  • Minimum 5 years of proven work experience
  • Strong understanding of web development and design
  • Good understanding of user-centered design and usability principles
  • Experience with product development methodologies such as Agile and Scrum
  • Proven track record of successfully launching and managing web products
  • Familiar with digital concepts like SEO and PPC
  • Collaborative and drives alignment across the organization for product enhancements
• Skills:
  • Excellent communication and leadership skills
  • Strong analytical and problem-solving abilities
  • Customer focused, goal oriented, and have a passion for success
  • Work effectively in a team and office environment
  • Must show character and responsibility in dealing with sensitive, confidential information
• Education:
  • Bachelor's degree in a relevant field such as computer science, marketing, or business
• Schedule / in-office requirements:
  • Hybrid model aka in office 2-3 days a week

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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