Digital Project Coordinator / Brand & Account Manager

Forthea is an award-winning digital marketing agency that improves lead generation for clients by focusing on superior data analytics and creative executions that produce measurable results. Forthea’s rock-solid commitment to core values and sustained business excellence has led to successful partnerships with a variety of B2B and B2C clients around the world. Forthea was founded in 2006 in Houston, where it maintains its U.S. corporate headquarters.

Forthea has been recognized as one of the best places to work in Houston, one of the fastest-growing companies in Houston, and one of the largest Houston-area advertising agencies

JOB DESCRIPTION

Forthea is seeking an energetic, entrepreneurial and effective Digital Project Coordinator / Brand & Account Manager to help drive strategy, value and success, in order to secure client retention and revenue growth of our rapidly growing client base. This person should be comfortable engaging, negotiating and consulting with C-level executives as well as developing relationships with various management levels and organizational teams. The key to success in this role is to communicate the value of our integrated online marketing services and connect the client’s business objectives to that value in addition to disseminating best practices, developing a trust advisor role and a deep knowledge of our service capabilities and their business needs.

You will be working closely with senior management across the company and serve as an integral part of the sales organization and the company’s overall growth. Success at Forthea comes from someone who is naturally energetic, entrepreneurial, effective, and humble and who simply hates to lose.

Core Responsibilities

• Periodic meetings with Account Executive to review success status.
• Periodic meetings with Client to review overall progress, strategy, satisfaction and any new needs.
• Stay abreast of all current agency accounts for reference in new business presentations.
• Assist agency leadership with research, and information gathering.
• Serve as liaison between client and production team, working closely with production team leads to ensure success.
• Constant review accounts for trouble-spots, trying to improve what may seem to be satisfactory situations.
• Periodically review client’s primary performance metrics and meet with production team to ensure success.
• Review account performance and present suggestions and proposals for up-sells.
• Successfully negotiate and close renewals for appropriate ongoing products and services.
• Create proposals for new services, add-ons, and upgrades; work with agency leadership and production departments to develop, if necessary; review with client, answering any questions they have; finalize proposals with client, making modifications as necessary and arranging for contract signing.
• Proactively monitor and report on client success to internal teams.
• Able to travel locally occasionally.
• Perform other related duties as requested or assigned.

Qualifications

• Minimum Education: Bachelor's Degree from 4-year, accredited college.
• Minimum Experience: 1-2+ years’ experience in an account management, project management or relationship management role, preferably within an online advertising firm, or enterprise technology firm.
• Excellent client and account service record; track record of accomplishing successful results for clients.
• Experience with writing, presenting and executing effective communications, media or interactive marketing plans.
• Minimum Field-of-Expertise: Marketing, Advertising, PR, Communications, Consulting or similar.
• Minimum Computer Experience: Knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
• Minimum Attitude: Superb.

Position/Salary/Benefits---

This is a full-time, on-site position. (See Hiring Process/Application Instructions below). Compensation shall be competitive, and wholly commensurate with experience, ability and attitude (i.e. (i) how well the candidate meets the required qualifications & competencies; (ii) if she/he meets any of the ideal/icing qualifications; and (iii) his/her overall attitude and aptitude).

Location: Central Houston, TX

---Hiring Process/Application Instructions---

Please apply through this listing by following the instructions provided. You will be asked for (1) an up-to-date resume/CV and your (2) recent salary history.

Our hiring process is not quick and will often involve 2 or 3 in person meetings if not more. We take our time to ensure that we bring the right people into the Forthea fold. Be prepared.

 No calls or recruiters, please.