Digital Technical Specialist - Entry Level Sales Program 2025

Introduction
Technology sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to ‘show’ vs. ‘tell’ we’re looking for recent graduates who want to combine their technical interests and education with the people skills needed to prospect and co-create with customers partners and colleagues on solutions to our clients’ most complex business challenges.
In a world where technology moves at speed it’s essential that we stay ahead of the curve to provide tailored solutions that meet our clients’ needs. It’s not enough for us to have the technical expertise we need to be great with people – to empathize understand and collaborate on technical solutions that will improve lives all over the world.
As a Digital Technical Specialist you will become a trusted go-to expert and lead prospective clients towards industry leading solutions. You will directly impact the world’s most influential enterprises and brands on the adoption of next-generation platforms.

IBM’s comprehensive onboarding program and industry-leading learning culture will prepare you with a strong foundation for client success. Our sales environment is collaborative and experiential. You’ll be surrounded by bright minds and keen co-creators ready to assist as you apply practices that will compel our clients to invest in IBM’s products and services.

Your Role and Responsibilities
As a Digital Technical Specialist you’ll be a collaborative technical expert and trusted advisor working with and across your clients IBM’s broader sales teams and Business Partners. You’ll understand clients’ business and technical requirements within the current competitive landscape and combining this with your knowledge of IBM’s product suite you’ll present value-driving solutions that compel clients to invest in us.

Your primary responsibilities will include:

• Collaborating with your squad to design use-cases and proofs of concept in response to prospective clients’ requests for information (RFIs).
• Prospecting to identify potential new clients and opportunities for expansion with existing clients utilizing video digital tools and cold calling techniques.
• Understanding your prospective clients’ buying cycles to accurately predict the potential and timing of deal closures.
• Technical Sales – Provide technical support in early tech sales including demos proofs of concept and workshops.
• Collaboration with IBM Teams: Collaborate with IBM sales teams using various tools.
• Product Advocacy: Highlight the advantages of IBM’s products.
• Digital Personal Branding: Build a strong personal brand for trust and credibility on digital platforms.

To be successful in this role you will need:

• Confidence to contact and engage potential new customers and deliver an elevated experience.
• Motivation to achieve sales business objectives and high client satisfaction.
• Aptitude to utilize selling technologies to network engage clients and identify new business opportunities.
• Embrace curiosity and a growth mindset.

This position requires you to be in one of the following IBM offices: Atlanta GA or Dallas TX.

You may work with any of the following technologies: Analytics Artificial Intelligence Automation Cloud and Cognitive Security or Systems Hardware.

Required Technical and Professional Expertise

• B.S. or M.S. in M.I.S. Business/Communications with a STEM minor Computer Science Engineering or equivalent experience in Computer Science/Information Systems/Engineering.
• Ability to understand client technology needs to address business challenges.
• Professional verbal written and interpersonal skills.
• Self-Starter.
• Demonstrated team collaboration and navigating different communication styles.
• Readiness to travel up to 10% annually.

Preferred Technical and Professional Expertise

• Masters in STEM (Computer Science Data Science Engineering etc)
• Programming coursework or experience a plus.

Prior work experience in client sales or service.