Director, Client Outreach Manager, GCIB KYC Outreach, Singapore

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for managing client engagement requirements for a department, region, or Line of Business. Key responsibilities include consulting with leadership to develop strategies, and executing financial control/budgeting and consolidation, personnel processes, audit/compliance, training, service quality, process improvement, and communication. Job expectations include understanding business sectors, coordinating projects, and serving as a subject matter expert on client or regulatory needs.

Responsibilities:

• Demonstrates influence over business partners through effective negotiations and strategic awareness
• Maintains strategic awareness and contributes to the development of the vision, while focusing efforts on high potential business opportunities and staying current on industry trends to make informed decisions
• Manages diverse collaborative teams that value differences and practice empathy
• Creates a risk management culture by ensuring personal and collective responsibility for mitigating risk in daily business activities
• Demonstrates strategic awareness and contributes to the development of the vision while focusing efforts on high potential business opportunities and staying current on industry trends
• Influences leadership behaviors in teammates and business partners, while representing Bank of America

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Business Analytics
• Influence
• Project Management
• Strategic Thinking
• Business Development
• Business Operations Management
• Leadership Development
• Relationship Building
• Risk Management
• Business Process Analysis
• Data Privacy and Protection
• Mentoring
• Research