Donor Engagement Manager

Description:Urgently Hiring! Responsive Employer Position Summary: The Donor Engagement Associate will support expansion of individual donor fundraising efforts at Esperanza through quality donor communications, development of donor stewardship/recognition opportunities, prospect research and analysis, and event planning. The Donor Engagement Associate will work as part of a development team to advance engagement of donors across the donor life cycle. Essential Functions: • Work with SVP of Development and Development Associate to design and implement moves management tools customized to Esperanza needs in a new CRM system (to be determined) • Capture information about long-standing donors’ history with the organization needed to complete our understanding of relationships. • Work to compile donor impact report drafts on an annual/biannual basis and ensure the accuracy of donor recognition lists included in impact report, website and other areas. • Work closely with the SVP of Development to design giving societies to support donor engagement and the implementation of materials necessary for planned giving program integration across the development program. • Collaboratively develop a list of donor engagement and stewardship opportunities throughout the year for Esperanza’s primary donor segments. • Work with SVP of Development on targeted projects including expanded Board giving participation, alumni engagement and implementation of planned giving program. • Ensure success stories, thank you cards, and other donor stewardship materials are kept readily accessible and up to date with fresh content to maximize individual donor engagement; and compile individualized stewardship report drafts for donors as needed. • Support with outreach calls and follow up to donors before and after events. • Maintain gift- tracking and confidential records related to donor solicitation strategies, history, and outreach in Esperanza’s CRM system. • Generate regular reports of donors to flag for additional follow-up and stewardship, together with SVP of Development. • Develop draft materials to support the engagement of major and planned giving donors (i.e. welcome messages, e-mails, appeals and e-blast messages). • Support with logistics for fundraising and donor stewardship events. • Generate prospect research data using available tools for SVP of Development to use in defining solicitation approach. • Provide scheduling and other administrative support to SVP of Development in prep for donor visits. • Collaborate with program, finance, and marketing staff to ensure successful execution of responsibilities. Requirements: • Possesses strong writing and verbal communication skills. Bilingual Spanish preferred but not necessary. • Must have at least one years of proven experience. • Ability to operate a computer and use a variety of common software programs including Microsoft Office, spreadsheets, and customized databases. • Solid relational skills as demonstrated by cooperative and professional interaction with co- workers, visitors, vendors, key stakeholders, and members of the community. • Organizes and maintains detailed information and processes it efficiently and effectively. • Ability to work independently and as part of a larger team with a high level of energy. • Demonstrated ability to follow-up and follow-through with strong attention to detail. WORKING CONDITIONS AND ENVIRONMENT: • Willing to travel to fulfill project demands (mostly local and regional). • Willing to work flexible hours to accommodate project events and activities. • Willing to attend public events representing Esperanza and other assigned projects. Physical Demands: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee will: • Frequently stand, walk, sit, use hands to file documents, finger, handle or feel objects/ equipment; reach with hands and arms; balance; climb stairs, stoop, kneel/crouch; talk/hear. • Utilize computers and keyboards. • Operate general office equipment such as copier, printer, fax, scanner, and shredder. • Specific vision abilities required by the job include close vision; distance. #ESP001 Job Type: Full-time Work Location: In person