Dyson Expert

Retail Expert - Dyson Demo Store in Bluewater, Kent

Job Description

Contracted Hours: 24

Days of work: 3

Salary: £26,972 (Full Time Equivalent)

Monthly bonus potential 20%

Lunch Allowance: £1,560 (Full Time Equivalent)

27 Days Annual Leave (Full Time Equivalent)

Who are Dyson?

Dyson is a leading technology company known for its innovative and pioneering products that redefine the boundaries of what's possible. Our commitment to pushing the boundaries of technology has made us a household name, and our retail stores play a crucial role in bringing the Dyson experience to our customers.

What is our Obsession?

To become experts in hair, Dyson scientists had to become obsessed – they studied the science of it from root to tip: understanding how it reacts, how to keep it healthy, and how to style it. Over four years, £50M, and 1,000 miles of hair later, we have gained tremendous learnings and insights – about technology, about products, about people. 

What is a Dyson Stylist?

A Dyson stylist is more than just a salesperson; People are attached to their hair, and not just literally, but emotionally too. How your hair looks has an impact on a personal level – how you feel, how you act, and who you are. That’s why we go to the lengths we do to make it look good. It’s not just about better machines and sleeker fixtures. It’s about image, expertise, and an obsession with making people look good.

At Dyson, we sell by demonstrating. Through our growing network of Dyson Demo Stores and retail spaces, we simply explain how our technology works, and why it’s better. Our Stylists are Dyson advocates who know our technology inside out and are excited by it. This is done through the active demonstration of the Dyson Supersonic, Airwrap and Corrale in our stores.

What does the role involve?

• Captivating customers through live demonstrations of the remarkable features of our Dyson Supersonic, Airwrap, and Corrale products.

• Delivering an authentic and premium customer experience to solidify Dyson's position as a leader in the haircare industry.

• Striving to achieve quarterly targets to fulfil your Key Performance Indicators (KPIs).

• Engaging with customers by providing styling demonstrations in-store and organizing special events.

• Proactively assessing individual haircare needs of customers, showcasing the appropriate Dyson product range, and cross-selling when opportunities arise.

What will you already have:

• Possess prior retail experience, preferably in the beauty sector.

• Exude enthusiasm and passion for our Dyson hair technology.

• Embrace ambition, taking ownership of their performance and driving results.

• Act as genuine brand ambassadors, adept at identifying opportunities and effectively communicating with a diverse range of stakeholders through both digital and physical platforms.

• Demonstrate outstanding communication skills and a deep commitment to delivering a top-notch customer experience.

• Have the capacity to coach and train others, imparting knowledge about the key advantages of Dyson haircare.

Benefits

• 27 days on annual leave (pro rata)

• Access to competitive pension scheme

• Access to private medical care

• Life assurance

• Cycle to work scheme

• Tastecard discount

• Amazing discounts on Dyson products

• Optical Plan

• Lunch allowance (pro rata)

#LI-IA1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.