Education & LMS Support Specialist

Company Description

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication speech and quality of life for people with communication impairments.  We look for candidates who enjoy working in a fast-paced goal-oriented environment and who share our commitment to helping individuals on their communication journey.

Job Description

Purpose: The primary purpose of this temporary role is to provide operational support of the existing Learning Management Systems (LMS) allowing the Clinical Education team to focus on roll-out of a new LMS.  In addition this role will assist with a variety of administrative tasks that support the team’s overall education initiatives and activities. This position will perform various administrative and logistical tasks related to webinars events and on-demand courses to ensure a smooth transition and continued delivery of educational offerings. Responsibilities include drafting and maintaining schedules facilitating communication between stakeholders updating on-demand and self-study courses in the LMS monthly and supporting event execution. The role also involves editing and updating educational materials responding to inquiries from speech-language pathologists (SLPs) and performing general administrative duties to enhance the effectiveness of educational and event offerings.

Qualifications

Essential Duties & Responsibilities:

• Under guidance from the Clinical Education Manager draft monthly webinar schedule coordinating with multiple internal presenters on proposed days/times

• Maintain webinar and events schedule and inform vested teams in Slack of upcoming webinars to ensure proper staffing to support

• Make simple edits to video content ensure quality of on-demand course recordings

• Ensure final links to Canva presentations are saved to SharePoint

• Set up meetings for stakeholders for webinars and large initiatives (webinars events)

• Run Quality Control check prior to all large webinars (Ensure Zoom settings are set post work is accessible overall webinar quality check)

• Edit Canva presentations when changes in overall Lingraphica offerings impact content replacing master copies and creating new handouts

• Under guidance from the Sr. Events and LMS Specialist post live webinar offerings monthly on-demand courses and self-study sessions in the Top Class LMS

• Assorted duties in relation to the Top Class and Learn Upon LMS systems

• Under guidance from the Senior Continuing Education Administrator reply to email inquiries from SLPs

• Assist with event follow-ups

Additional Duties as Needed:

• Maintains notes/records/logs in HubSpot for all communication with SLPs

• Regular use of Slack Outlook and other Lingraphica communication platforms to maintain timely team communication

• May perform other duties as assigned

Knowledge Skills & Abilities:

• Computer savvy; Microsoft Office 365 required; Slack PowerPoint Excel Canva HubSpot or similar CRM preferred experience with LMS systems preferred

• Flexible organized able to quickly adapt to changing priorities comfort with technology

• Self-motivated and can work independently as well as collaboratively

• Highly organized with attention to detail

• Must be able to multi-task / execute multiple projects at a time

• Must be able to effectively communicate verbally and in writing with or without a reasonable accommodation

Education & Experience:

• High School Diploma required

• 1-2 years of customer service experience

• Experience working with Learning Management Systems a plus

Additional Information

Position Duration: Anticipated end date 2/13/2026

Hours/Schedule: 20 hours per week: Monday – Friday 9:30 am – 1:30 pm CST or 10:30 am – 2:30 pm EST

Work Environment & Physical Demands: Incumbent works from home and is expected to maintain a safe productive work environment with secure internet access.  Must be able to operate a computer with or without reasonable accommodation.

Accommodations: To perform this job successfully an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge skills and/or ability abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lingraphica and Pay Transparency: At Lingraphica we are committed to fair and equitable compensation practices. The starting pay rate for this position is between $24.04 and $27.00 per hour. Placement in the starting pay is based on factors such as experience skills education and internal equity. We regularly review our compensation structures to ensure they align with industry standards promote fairness and support career growth. In addition to competitive base pay we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.

• Paid Time Off (sick personal and vacation)

• Paid Company Holidays

• 401(k) Retirement Plan and Contribution

• Medical/Dental/Vision benefits with FSA HSA & Dependent care options

• Employer Paid Life Insurance

• Voluntary benefits such as Short- and Long-Term Disability Critical Illness Hospital Indemnity and AD & D insurance

• Stipends for health and wellness home office setup and professional development

• Paid Family Leave

• Annual bonus program

• Annual merit increases

• Year-Round Flex Friday’s

• Discounts on travel entertainment home/pet/car insurance

To learn more about Lingraphica visit: www.lingraphica.com!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.