EFB Support Engineer

Company Description

IFS is a modern Danish SaaS company, building a scalable EFB solution for the aviation industry. Our platform is used daily in the cockpit of small and midsize airlines and we are rapidly growing. We help our clients to reduce workload by digitizing paperwork and increasing pilot efficiency. 

We are a small team where each member has a large impact on our product and clients. Our hierarchy is flat and we strive to choose the best solution no matter who came up with it. We're not afraid of making mistakes; we are afraid of team members who won't admit their mistakes.

Job Description

We’re looking for the best-of-the-best Flight Ops, Aerospace Engineer or Pilot with a strong passion for aviation and IT technology to join our team. 

You will become a part of an uber-skilled EFB support team:
You will not just have great communication with clients and truly understand their needs, but also master the knowledge and tools to resolve the vast majority of incoming requests on your own.

As you grow into the role, you will take the responsibility of onboarding new clients to our solution. 

Our EFB Support team serves as the internal aviation knowledge foundation and has a strong impact on the future development of our product.

Qualifications

• Flight operations knowledge

• Understanding of EFB

• Positive, service-minded mindset

• Desire to learn new skills and technologies

• Understanding of SQL

• Strong computer skills

• Is interested in relocation to Copenhagen

We expect you to be a team player who enjoys working together, helping others, and learning from others, always striving to improve. 

It's the right mindset we are looking for. We don't mind formal education, but we will put your skills to a test as part of the recruitment process.

Additional Information

• A great office in Copenhagen city center

• Free lunch meal

• Pension

• Private health insurance

• Flexible working hours

* We are not looking for contractors, agents, off-shore, etc. but motivated and skilled candidates willing to take part in our journey as a team member