Engineer Customer Complaint Management

For Sartorius Stedim India Pvt. Ltd., We are looking for Quality Engineer to join our team in Bangalore. In this role, you will be responsible for coordinating with the team for arriving at Root Cause Analysis and Corrective Actions for Customer complaints.

What you will accomplish together with us:

First response for the customer notification

Awareness on 8D & hands on experience on preparing 8D

RCA & CAPA for notifications

Effectiveness monitoring

QN notification creation in SAP

Continuous improvement project initiatives

What will convince us :

Bachelor's degree in Mechanical engineering

2+ years' experience in QA ideally within the biomedical or pharmaceutical industry

Knowledge of Quality systems

Handle customer complaints with effective CAPA system

Good Technical Engineering knowledge, including ability to understand engineering drawing and standards

Ability to develop realistic work plans, set personal goals that align with company goals

Ability to prioritize and manage daily assignments

Establish and maintain positive working relationships with all in and external interfaces

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers