A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious we are a team dedicated to creating the world’s leading AI-powered cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers so the door is always open for those who want to grow their career. IBM’s product and technology landscape includes Research Software and Infrastructure. Entering this domain positions you at the heart of IBM where growth and innovation thrive.
As a Technical Content Professional you will create develop curate and analyze technical content for digital self-service products. This includes technical documentation UX content and embedded assistance delivered in various formats. You will advocate for users during the engineering and design processes ensuring content is easy to find useful and current. You will actively embed AI into our content workflows and our user experiences.
Technical Content Professionals specialize in technical writing and product documentation and may also demonstrate expertise in UX content UI writing embedded assistance multimedia production visual design instructional design and digital learning. You will collaborate closely with cross-functional teams including designers product managers and engineers to drive a cohesive end-to-end content experience that moves clients through their product journey. Attention to detail insatiable curiosity and a willingness to learn will be critical as you work in this rapidly evolving space in the industry.
- Strong problem solving and communication skills
- Able to work independently and take initiative as well as work collaboratively
- Ability to Design develop edit and produce accurate and effective technical documentation
- Ability to use and contribute to shared source repositories such as GitHub Experience with XML or DITA tagging languages
- Understanding of IBM Design Thinking practices DevOps and a variety of software engineering concepts
- Knowledge of Native AI solutions for creating structured content.