Federal Account Manager

We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions.

We help the world’s biggest brands like Citi, Pfizer, Daimler, Humana, and HSBC, protect their revenues and brand reputations.

Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding.

The Opportunity

To support our growing customer base here in the US, we're looking for a Federal Account Manager to join the US team and focus on acquiring the top accounts across the Federal/DoD space. You will then retain ownership of these flagship accounts to grow the presence & value of Immersive Labs within them.

The product is part of a new technology category making an impact across Cybersecurity teams and adds immediate value to Cybersecurity leaders. This is a role that is a product of Immersive Labs recent growth as we continue to onboard flagship customers across the United States. 

Whilst pursuing CISOs and other senior leadership across the Cybersecurity department to solve their biggest challenge, the skills gap in Cyber you will have the support of marketing, presales, channel sales and customer success to achieve your goals. 

What You'll Do

• Working on a win and retain basis to win new business with the largest customers & agencies, then growing the presence of Immersive Labs within those accounts. 

• Leveraging marketing leads, technical resources, and channel/alliance partners as required.

• Attending relevant industry events to educate the market on the value of the Immersive Labs offering. It will also be part of your role to suggest events that are specific to your territory, are these must attends for Immersive Labs? If yes, then shout about it!

• A strong partnership with customer success will be essential to help you identify opportunities for upsell within key accounts

• Living the Immersive Labs values, displaying the culture to prospect companies through your interactions.

Who You Are

• 7+ years of experience selling to large Federal/DoD accounts, ideally partnering with them on cybersecurity tools.

• Experience in a high growth company - we want you to thrive in this environment but it will have challenges along with the multiple successes. 

• An understanding of the challenges senior cybersecurity leaders face each day, this is important as you will be dealing with CISOs, VPs of Cyber and Senior SOC leaders. 

• The focus of the role is to win new logos and expand the Immersive Labs presence within them. So apply is this what you have spent your career doing

• Experience leading a sales cycle educating the client on the true value of a new Cybersecurity solution

• Executed account plans using all resources available including Channel Partners, SDRs, Pre-sales and professional services within an efficient timescale

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

• Look after you and your family with Health, Dental and Disability insurance; fully paid sick leave and mental health support.

• Time off, flexible and remote working so you can work when and where is best for you, including 33 days holiday, 12 weeks enhanced parental leave, 2 volunteering days and your birthday off

• Save for the future with contribution matched 401K, and rewards and recognition for your successes

• Career and learning development through the platform and our ‘Learn Anything’ fund

• Recognition & Rewards for doing great work and living our values and behaviors

• While most of the team are fully remote, when you do visit, our North American HQ is based in the centre of Boston, just a 10 minute walk from Back Bay train station.

• We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from cake competitions, to movie nights and escape rooms.

Find out more about life at Immersive Labs https://careers.immersivelabs.com