Federal Consulting - Senior Human-in-the-Loop Analyst

IBM • US Rocket Center

Company

IBM

Location

US Rocket Center

Type

Full Time

Job Description

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities

Will be responsible for assisting the Operations team with both Regression Testing and HyperScience human-in-the-loop transcriptions. Regression testing involves manually testing a random sampling of packets looking at the bot performance and any potential defects. Human-in-the-loop transcriptions involves manually transcribing fields that HyperScience is not >98% confident in that extraction. Senior HIL Analysts will also support other HIL tasks within the portfolio as it grows. A senior HIL Anayst is a SME in several task areas assists with compiling and updating SOPs assists Team Leads with operations management Training of new staff and assisting teammates within the various operations channels.

Required Technical and Professional Expertise

• Current HIL Analyst

• Attention to detail

• Critical thinking and problem skills

• Must be able to work onsite at IBM’s facility in Rocket Center WV 2 days per week or as business needs arise.

• Must already be supporting the team cleared and with established accesses.

Preferred Technical and Professional Expertise

• Experience with the Department of Veterans Affairs and/or other US Federal Government Agencies

• Familiarity with Robotic Process Automation (RPA) Artificial Intelligence (AI) and Object Character Recognition (OCR)

• Knowledge of and familiarity with Microsoft Office Suite (Excel Word Powerpoint)

Apply Now

Date Posted

03/13/2024

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