Field Sales Specialist - Mpumalanga Highveld

Company Description

iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description

Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.

Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you. 

So, what will you do?  

You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in Mpumalanga Highveld:

Trade areas: Witbank, Emalahleni and Secunda 

We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals. If you enjoy a fast paced environment and love a challenge, then keep reading on... 

In addition to the above, you will: 

• Prospect and canvass for new customers in targeted areas and targeted industries 
• Post-sale call and follow ups, logging all activity and demos with clients
• Promotional or new product upsell/cross sell/service calls 
• Research new sales leads, plan country trips and execute plans to acquire new customers 
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis 
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management 
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
• Sign-up merchants and assist them with FICA documentation required 
• Complimentary follow up visits 
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns 
• Uphold company standards and values at all times when representing the brand 
• Monitor competition in the marketplace and share any relevant insights 
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management. 
• Maintain professional and technical knowledge through ongoing self and shared learning. 

Qualifications

• Completed Matric 

Deal breakers: 

• Minimum 3 year’s Field/Outbound Sales experience. 
• Previous exposure working within merchant services or banking sector is advantageous. 
• Excellent communication skills both verbal and written.
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
• FICA training advantageous.
• Valid driver’s license and own reliable transport is essential. 

Additional Skills & Knowledge: 

• Proven track record delivering on sales targets and successfully dealing with customer relationships.
• Advanced knowledge of Sales funnel & pipeline management. 

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for. 
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions. 
• Visionary leadership. 
• Seize the opportunity for study leave.
• Access to on-demand learning at your fingertips. 
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so). 
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.