Forward Deployed Engineer - Firmware Specialist
Company
Luxor Technology
Location
China
Type
Full Time
Job Description
- Provide technical guidance and troubleshooting assistance to customers, ensuring their needs are met in a prompt and professional manner.
- Develop and maintain detailed documentation related to firmware installation, feature sets, and troubleshooting.
- Engage with Luxor's APIs to meet client-defined technical requirements.
- Implement and optimize LuxOS across mining fleets, offering specialized knowledge around product features.
- Collaborate with development and product teams to identify and resolve technical issues.
- Conduct firmware installations and optimizations remotely and through on-site deployments.
- Passion for customer service and iteration, with the ability to liaise between external customers and internal engineering and product teams.
- In-depth knowledge of firmware technologies.
- Proficiency in Python and bash scripting, with experience in navigating Linux terminals.
- Skill in VPN configuration for remote access and installation.
- Interest and experience in Bitcoin mining hardware, particularly ASICs and troubleshooting.
- Exceptional communication skills, both written and verbal, with a customer-centric approach.
- An entrepreneurial mindset with the ability to operate independently
Date Posted
12/27/2024
Views
0
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