Forward Deployed Engineer - Firmware Specialist

Luxor Technology β€’ China

Company

Luxor Technology

Location

China

Type

Full Time

Job Description

Company Background
Luxor is a comprehensive cloud computing solution provider based in the United States.
Luxor headquarters in Seattle. Clients are distributed globally, and team members are from around the world. We operate in a remote working format, where you will collaborate with elite engineers worldwide to create products that impact the world. We seek outstanding engineers to join us and work in a free and creative environment.
Β 
Role Overview
This is a fully remote position with occasional travel requirements, reporting directly to the Director of Business Development for firmware. The role involves hands-on technical work and customer interaction to ensure the effective implementation and optimization of Luxor’s Firmware product.



Responsibilities
  • Provide technical guidance and troubleshooting assistance to customers, ensuring their needs are met in a prompt and professional manner.
  • Develop and maintain detailed documentation related to firmware installation, feature sets, and troubleshooting.
  • Engage with Luxor's APIs to meet client-defined technical requirements.
  • Implement and optimize LuxOS across mining fleets, offering specialized knowledge around product features.
  • Collaborate with development and product teams to identify and resolve technical issues.
  • Conduct firmware installations and optimizations remotely and through on-site deployments.



Requirements:
  • Passion for customer service and iteration, with the ability to liaise between external customers and internal engineering and product teams.
  • In-depth knowledge of firmware technologies.
  • Proficiency in Python and bash scripting, with experience in navigating Linux terminals.
  • Skill in VPN configuration for remote access and installation.
  • Interest and experience in Bitcoin mining hardware, particularly ASICs and troubleshooting.
  • Exceptional communication skills, both written and verbal, with a customer-centric approach.
  • An entrepreneurial mindset with the ability to operate independently
Luxor is dedicated to fostering an inclusive work environment. We are an Equal Employment Opportunity and Affirmative Action Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, veteran status, or disability.
Β 
Note: Luxor does not accept resumes from third-party agencies without a signed agreement.
Apply Now

Date Posted

12/27/2024

Views

0

Back to Job Listings ❀️Add To Job List Company Info View Company Reviews
Positive
Subjectivity Score: 0.9

Similar Jobs

Senior Machine Learning Systems Engineer (Training Optimization) - Canva

Views in the last 30 days - 0

The company is a team within a Generative AI supergroup focused on inventing foundational technologies for AIassisted design They build largescale mod...

View Details

Senior Software Engineer - Community Support Engineering(Multiple roles) - Airbnb

Views in the last 30 days - 0

Airbnb is hiring 2 Senior Software Engineers in China to join the Community Support Engineering team The role involves developing and evolving CS engi...

View Details

Shipping Specialist - Trafilea

Views in the last 30 days - 0

Trafilea is a consumer tech platform that helps brands grow through AI automation and operational excellence They own and operate their own digitally ...

View Details

Senior Frontend Engineer - Whatnot

Views in the last 30 days - 0

Whatnot is a rapidly growing livestream shopping platform in North America and Europe offering a wide range of products from fashion to collectibles T...

View Details

Senior Software Engineer - Community Support Engineering - Airbnb

Views in the last 30 days - 0

Airbnb is seeking a Senior Software Engineer for Community Support Engineering in China The role involves leading project execution to improve the cus...

View Details

Senior Staff Engineer - Community Support Engineering - Airbnb

Views in the last 30 days - 0

The text is a job description for a Senior Staff Engineer position in Community Support Engineering at Airbnb in China The role involves driving techn...

View Details