Shipping Specialist

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue 12M+ customers and 500+ talents across 19 countries we combine technology growth marketing and operational excellence to scale purpose-driven digitally native brands.

We own and operate our own digitally native brands (not an agency) with presence in Walmart Nordstrom and Amazon and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands while helping ambitious talent grow just as fast.

🚀 We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

📈 We test fast grow fast and help you do the same.

🤝 Be part of a dynamic diverse and talented global team.

🌍 100% Remote USD competitive salary paid time off and more.

Key Responsibilities

This role is all about visibility accountability and proactive control — verifying shipment accuracy documentation compliance and vendor performance in real time. You’ll serve as the on-the-ground link between factories brokers and the global logistics team — preventing costly post-shipment issues before they occur.

• Maintain daily visibility over DDP shipments ensuring all loads meet Trafilea’s standards before departure.

• Conduct on-site inspections at factories and broker warehouses to verify packaging labeling carton counts and PO accuracy.

• Review and validate shipping documentation (packing lists invoices label lists bookings).

• Track shipments from XFD (Factory Ready Date) to ATD (Actual Time of Departure) flagging delays or vendor non-compliance.

• Coordinate directly with vendors brokers and 3PL partners to resolve missing documents tracking gaps or mislabeling issues.

• Ensure correct use of shipping modes (air fast boat slow boat) aligned with cost and timeline targets.

• Deliver daily and weekly shipment reports with real-time updates on DDP performance.

• Collaborate with BI/Data teams to automate tracking files reports and dashboards for faster insights.

• Identify manual processes to automate using AI tools (ChatGPT Copilot) or low-code platforms (Zapier Make Apps Script).

• Maintain a well-organized document repository for all vendor and shipment records.

• 5+ years of experience in international logistics supply chain or trade operations.

• Strong understanding of freight DDP processes and end-to-end shipping workflows.

• Experience coordinating with vendors freight forwarders and brokers in high-volume environments.

• Hands-on expertise with ERP systems (NetSuite preferred) and logistics/eCommerce platforms.

• Advanced Excel and Google Sheets proficiency for data tracking and reporting.

• Excellent communication skills in English and Mandarin both written and spoken.

• Strong organizational and problem-solving skills; thrives in fast-paced dynamic environments.

• Experience using AI tools and low-code automation platforms to streamline reporting or workflows (preferred).

• Educational background in International Trade Logistics or Business Administration.