GM, Bond

About Pursuit

Pursuit’s mission is to create economic transformation. Pursuit trains low-income adults to launch careers as software engineers, advance in their professions, and become the next generation of leaders in tech. On average, Pursuit Fellows go from earning $18,000 to over $90,000 starting salary after the first year of training, adding $2M in estimated lifetime earnings. The Pursuit Fellowship is designed to build an inclusive tech industry: all Fellows are from low-income backgrounds; 70% are Black or Hispanic; 50% are women or non-binary; 40% are immigrants; 60% do not have a Bachelor’s degree; and +50% receive public assistance. Pursuit partners with top companies like Citi, Peloton, Uber, and Blackstone to employ Fellows in career-defining engineering roles. 

We are One Big Team

The passionate and collaborative team at Pursuit gives its all to achieve our mission. And it’s not just staff. We work with employer partners that love hiring our Fellows because they are so well prepared, ranging from big financial firms to scrappy startups, and everything in between. We also activate and engage hundreds of volunteers that come from all areas of the tech industry. These experts and professionals help keep our curriculum fresh and our standards for achievement high by participating in our admissions process, as well as program-specific activities such as interview training, DemoDays, Hackathons, and Capstone projects. 

Pursuit has been building an innovative financial product known as the Pursuit Bond which aims to directly connect capital markets and training organizations through an outcomes-based model. The Pursuit Bond is poised to play a pivotal role in our growth strategy over the next decade and will be a key driver for scale and a business capable of serving other training and educational institutions. 

To enable this, we need to establish the necessary infrastructure, design, customer experience, processes, systems, and policies. These foundational elements are essential to ensure successful Bond payment outcomes and enable the growth of the product from serving 1,000 Fellows currently to 10,000+ over the next five years. 

As the General Manager you’ll play a pivotal role in building a category defining financial product: A great opportunity to build the value proposition for different end users including Pursuit Fellows, investors, employers, public institutions;  and drive outcomes

• Build a payments and servicing model to position for broader adoption of the Pursuit Bond as a financing vehicle 
• Develop a potentially self-sustaining, replicable  model ensuring successful payment rates and superior experience of Pursuit Bond
• Design short- and long-term incentives, identify partnership opportunities and build relevant partnerships within the ecosystem that drive payments
• Set up outcome data infrastructure. As this product evolves, the amount of data collected over time will increase massively and be invaluable as quantifiable evidence of our growing impact. 
• Develop innovative approaches to acquire and maintain data outcomes
• Compile insights and analytics on the Pursuit Fellows’ career journey
• Ensure data integrity, creating guidelines and guardrails for data hygiene moving forward
• Own Pursuit Fellows’ Bond journey end-to-end Fellow experience and education defining the milestones and relevant triggers across Pursuit Fellows’ lifecycle
• Build a scalable engagement playbook, laying the foundation for messaging across various scenarios to drive behavior towards intended outcomes
• Iterate and experiment to identify the most effective relationship activities at select touchpoints, creating a resource library for future scale

What you need to be considered for this role: 

• Experience in
• Building a multi sided product, ideally in service industries
• Customer-facing touchpoints and techniques in influence and persuasion
• Working with data and ability to recognize patterns
• Leading cross-functionally to achieve targeted outcomes
• Proven record in Operations, preferably at an early stage company, or a new division/product within a larger company
• Scrappy and creative, with the mentality to keep innovating
• Ability to both get down to detail and develop higher level strategic view
• Superior Communication skills: Our multi sided bond platform will have different types of users with different needs/perspectives. Great communication skills are essential

Where you’ll work: 

• 3-4 days per week in our Long Island City office

Salary & Benefits:

The salary range for this role is $200,000-$250,000 + incentive compensation.

The compensation range above is for the expectations as laid out in the job description, however, we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than this job description as posted.  If that ends up being the case, the updated salary range will be communicated to you as a candidate.

Pursuit offers: 

• Great culture where transparency, respect, teamwork, and kindness are valued
• Competitive compensation in base, plus bonus and a full benefits package
• 401k Match
• Unlimited PTO and an all-Pursuit summer break the last week of August and a week-long holiday the last week of December
• Flexible, hybrid work schedule with catered lunches once a week and delicious snacks
• An opportunity to work at the intersection of tech and social impact, and make a direct impact on the communities of those we serve.

Pursuit values diversity: 

Our team has a wide range of backgrounds and experiences, and we value the richness that diversity brings to our organization. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. Pursuit is an equal opportunity employer.