Group Product Manager - Partner Studio

Givelify is a fintech-for-good company where brilliant minds come to power the most loved and trusted online and mobile giving app platform. Thanks to over 1.3 million generous donors, we’ve helped 60,000 nonprofits and places of worship raise more than $4 billion. Together, they’re changing their world with kindness and generosity.  

Inc. 5000, the Stevies® Awards, Gartner, Forbes, and many more have recognized our story, innovations, and achievements. Our award-winning team builds products and experiences that put more good into the world. We love to take on big challenges because we know our work matters. 

Come make an impact at one of the fastest-growing private companies in the U.S. Be part of a talented team of big-hearted individuals, earning competitive pay with excellent benefits.

About your role:

We are looking for a Group Product Manager to join our product team to lead the Giving partner studio solution. Giving Partners are the non-profits and places of worship that champion various causes our donors connect, engage and do more good. Partner studio is a web-based application that supports the non-profits and places of worship to onboard onto the Givelify platform, enables campaign management, donor insights, analytics, insights, and reporting 

Partner Studio is an integral part of realizing the vision to instantly connect people to causes that matter most to them. As a product manager leading the Partner Studio team within a cross-functional business unit, you will be helping Givelify revolutionize the philanthropic world by bringing in robust scientific insights to help our Giving Partners to achieve their philanthropic mission  

You will be challenged to envision and execute an experience of enabling our giving partners (places of worship, non-profits) to connect with their donors, help increase the number of donors who contribute consistently by building donor engagement & campaign management capabilities, deliver analytics, AI-driven insights, scorecards, personalized recommendations to make Givelify a premier platform for giving 

As a Group Product Manager, you would lead product owners and junior product managers to create a high-performance team culture. Our ideal candidate for this role will be someone who thrives in a fast-paced environment, is motivated by challenging problems and constraints, and is passionate about great user experiences, scaling through technology, and combining quantitative and qualitative data to guide decision-making.

The Group Product Manager - Partner Studio will get to:

• Own the Partner studio roadmap. This means getting input from various stakeholders and understanding customer needs, prioritizing the work, and ensuring that you are working on the most impactful things. 
• Understand the needs of our users, potential users, and business needs by regularly interacting with customers and diving into analytics data. to define the vision, strategy, and roadmap for your product area. 
• Own and lead the end-to-end product development process of major features and iterations, including creating high-quality PRDs, and working closely with engineering, design, etc., to bring world-class products to market. 
• Manage multiple product development streams along with product owners that can span across feature strategy, growth strategy & new segment expansion strategy. 
• Create an experimentation framework and manage a backlog to rapidly test user experiences and optimizations to deliver improved visitor-to-donor conversion. 
• Own the customer journey from first-time user experience to activation, retention, and referral. 
• Monitoring and measuring through quantitative and qualitative means feed insights into the product development process from testing early prototypes to full release. 
• Collaborate with product marketing to ensure successful launches and adoption of new features or improvements. 
• Manage & mentor product owners/junior product managers working in agile development and design thinking process. Lead and inspire a multidisciplinary team to do their best work. 

Your experience:

• Bachelor’s Degree
• 5+ years of product management experience developing innovative and successful mobile apps & software, conducting tests to iterate and drive growth. 
• Passionate about metrics and data, creating funnels, retention charts, and dashboards to track & improve on KPIs and cultivate a culture of data-informed decision-making. 
• Strong understanding of what makes great experiences, as it is essential that you can facilitate or make product design decisions and challenge the team to build simple yet delightful experiences. 
• Learning mindset, curious, bold, self-aware, and humble to understand the donor segments, faith, and non-faith organizations. 
• You are user obsessed, and you encourage your team to develop a deep understanding of how your users think and behave—and you create the right processes to make user research a daily ritual. 
• Experienced in managing other PMs and building a product team. Direct experience in managing a multidisciplinary team for mobile apps. 
• You are an excellent people manager: you actively coach (without micromanaging) and thoughtfully advocate for the needs of your team. 
• You maintain a high-quality standard while working with your team to deliver results quickly and consistently, striving for great outcomes. 
• You love partnering with product peers and stakeholders on other teams to solve problems cross-functionally. 
• Strong communicator. You understand what level and form of communication to use to keep not only your team in alignment but your stakeholders too. 
• Strong organizational skills to plan and track various activities with multiple stakeholders. 
• Previous experience building marketplace products or tech products/solutions serving non-profits and faith-based customer segments is a plus.

Your superpowers:

• You’re an excellent people manager: you actively coach (without micromanaging) and thoughtfully advocate for the needs of your team. 
• You maintain a high-quality standard while working with your team to deliver results quickly and consistently, striving for great outcomes. 
• You love partnering with product peers and stakeholders on other teams to solve problems cross-functionally. 
• Strong communicator. You understand what level and form of communication to use to keep not only your team in alignment but your stakeholders too. 
• Strong organizational skills to plan and track various activities with multiple stakeholders. 
• Previous experience building marketplace products or tech products/solutions serving non-profits and faith-based customer segments is a plus. 

Our Culture:

We are a virtual team of award-winning and high-performing professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity. Our four keys to success - integrity, heart, simplicity, and wow - fuel our passion to be recognized among the tech industry’s most inclusive and purpose-driven workplaces.   

We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts. It propels our growth as individuals and as a team. We are committed to respecting each other in our workplace, firmly believing diversity is our strength.      

At the heart of everything we do are our giving community, our donors and our partner organizations. We lean on research and human-centered design to consistently push the envelope and innovate our products and customer experiences.  

We take great pride in providing competitive pay, full benefits to help care for you today and in the future, amazing perks (including flexible PTO), and, most importantly, the opportunity to put passion and purpose front and center. 

About Givelify:

Givelify is the most loved and trusted online and mobile giving platform. Along with its powerful donation management system, it’s the fastest-growing technology for advancing generosity in the world. We instantly connect people to their heart’s impulse to do good with award-winning products and experiences. A global community of more than 1.3 million generous people support their favorite churches, places of worship, nonprofits and causes with over $4 billion in donations across more than 60,000 organizations. Givelify leads all giving apps on the App Store and Google Play Store with more than 90,000 verified authentic reviews with an average 4.9 out of 5-star rating. 

Ready to revolutionize fintech and philanthropy? Apply below.