Head of Technical Services & Operating Expenses - Finance & Strategy

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Our Finance and Strategy team (F&S) are strategic business partners to Stripe’s leaders providing clear insights which simplify the complexity of the business and drive the key operating forums to enable effective decision-making. This is an exciting opportunity to partner with leaders across Global Professional Services and finance providing thought leadership financial  and execution support to  building a scalable organization

Responsibilities

• Be the Finance & Strategy business partner and finance advisor to the Head of Global Professional Services and the senior leadership team

• Maintain and evolve the Professional Services operational P&L to accurately measure and forecast bookings revenue and margins

• Lead strategic and financial planning processes (e.g. Monthly Reviews Forecasts Annual Budget and Long Range Plan) - including target setting and actively engaging in the evolution of Professional Services

• Evolve scale and mature the foundational commercial and financial infrastructure across controlling reporting and business planning pillars in partnership with Revenue Operations Finance and Accounting

• Build financial and resourcing models to drive target-setting and decision-making across a broad facet of commercial and operational surface areas

• Act as subject matter expert on Professional Services strategies cost structure and business metrics

• Partner with GTM Operations and recruiting teams to build and maintain end-to-end processes to manage headcount and non-headcount Operating Expense

• Manage and own the OPEX controllership and ROI validation of functional investments across the business portfolio

• Develop insights and analysis across segments and cohorts to understand trends and proactively identify areas of opportunity and risk

• Lead an analyst in managing the deliverables above

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum requirements

• Bachelor's degree in Business Finance Economics or related fields required

• 10+ years of experience in GTM sales technical services (e.g. Proserv)  finance preferably at a high growth enterprise software or fintech focused business

• Strong analytical capabilities and business acumen with the ability to drive insights problem solve and distill complex business information in a consumable way

• At least two years of people management experience and demonstrated success in leading high performing finance teams

• Finance minded with strong technical skills and operational focus to drive process systems and execution in a scalable and repeatable way

• Proven ability to build strong collaborative working relationships with business partners and executives; you are seen as a trusted and objective advisor

• Comfortable working with all levels of the organization; diving into the details and Self-motivated; takes initiative to do further analysis when deeper insights can be achieved managing

• Ability to deal effectively with ambiguity and thrive in an unstructured fast-paced environment

Preferred qualifications

• An MS or MBA degree is desirable