Insert Operator - 3rd Shift

Our office in Dallas, TX is looking for a hardworking and reliable Insert Operator to join our team! 

The role entails managing the automated finishing and post-finishing machinery to fulfill the daily mailing needs for different projects. Your duties include running folding and insertion equipment to efficiently organize and enclose invoices and statements in envelopes, as well as assisting with the routine upkeep and operation of the machinery.

Facility address: 955 Freeport Pkwy #200, Coppell, TX

Shift: Sunday to Friday from 10pm-6:30am

Why join KUBRA? You’ll enjoy a casual dress code, shift premiums, comprehensive healthcare (medical/prescription drug, dental, and vision), generous paid time off including vacation, personal holidays, sick time and paid company holidays.

What you get to do everyday

• Operate folding and insertion machines to process high volumes of invoices and statements
• Collaborate with team members to meet production targets and deadlines
• Set up machines based on job specifications, including adjusting folding settings, inserting documents, and ensuring proper alignment
• Works with Senior Machine Operators and the Lead Operator while learning the makeup, operating procedures and safety procedures
• Assists with operations and general maintenance of equipment.
• Adheres to Standard Operating Procedures (SOP), Quality Test Methods (QTMs), and Quality Assurance (QA) processes.
• Conduct regular quality checks to ensure that the folded documents are correctly inserted into envelopes and that all inserts are accurate and complete
• Follow established procedures and guidelines to maintain security and confidentiality of sensitive documents
• Prepare and tray each job correctly for delivery to the Post Office with appropriate paperwork.
• Ultimately assume responsibility for the performance, process, and quality of the assigned sorter/verifier.
• Properly communicates finishing/quality concerns, service level statuses, and equipment performance issues to the appropriate personnel.
• Monitor machine performance and make adjustments as necessary to maintain optimal efficiency
• Report any machine malfunctions or major issues to maintenance personnel for timely resolution
• Perform routine maintenance tasks on machines, including cleaning, and troubleshooting minor issues
• Ensure the accuracy of sorting and insertion based on predefined criteria
• Maintain a clean and organized work area to ensure a safe and efficient work environment

What kind of person you should be?

• Reliable – you are punctual for your scheduled shifts, have a great attendance record and are flexible to work Overtime when required
• A Team Player – you enjoy working as part of a team to meet daily production volumes and requirements for client jobs
• A great communicator – you communicate professionally, both written and verbal
• Self-motivated and organized – you are able to multi-task and perform in a fast-paced environment
• Experience with material handling equipment, working in a warehouse environment, picking material
• Experience with a Baylor or Compactor would be an asset

What skills do you need?

• 2 years or more of related experience preferred
• Ability to perform manual labor – lifting up to 50 lbs may be required
• High school diploma or equivalent
• Basic mechanical aptitude to perform routine machine maintenance and troubleshoot minor issues
• Technical knowledge of machinery
• Multi-tasking abilities
• Prior experience operating folding and insertion machines is preferred, but not mandatory
• Strong attention to detail and ability to maintain accuracy in a high-volume production environment
• Ability to follow instructions and work independently with minimal supervision
• Excellent organizational and time management skills to meet production targets and deadlines
• Effective communication skills to collaborate with team members and report any issues or concerns
• Physical stamina to stand for extended periods and lift moderate weight boxes

What can you expect from us?

• Medical/Dental/Vision health insurance plans
• Shift premiums
• Casual dress code
• Generous PTO time (vacation, personal, holidays, sick, birthday, volunteer)
• Free parking
• Bi-annual performance-based bonuses
• 401k Matching

Equal Employment Opportunity: We are an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. We will provide accommodations during the recruitment process upon request by emailing [email protected]. Information received relating to accommodation will be addressed confidentially. 

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.