Inside Channel Account Manager

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewMotorola Solutions designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Motorola solutions fixed video and access control products have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description

The Inside Channel Account Manager is responsible for working with Avigilon Alta and Unity partners in their assigned geographic region. This role will be responsible but not limited to the following:

• Interfaces and strategically partners with Channel Account Managers in the field to increase and capture sales within assigned territory

• Develops and maintains favorable relationships with new and existing partners and is held accountable and incented for individual achievement of specific business targets and results

• Work with Channel Partners to ensure that their staff have taken the appropriate training to deploy our solutions successfully

• Educate the Partners on our solutions, understand and articulate how our solutions help them sell more and provide more value to their customers, track and report on account activity

Specific Knowledge & Skills:

• Proactively utilize strong problem-solving skills in order to deliver customer-focused solutions

• Educate customers on respective business processes and procedures- proactively continue to understand products & solutions

• Demonstrate active listening and consultative selling skills when promoting additional products and services

• Display strong verbal communication skills through daily customer interaction

• Exercise multi-tasking skills when managing multiple systems and applications during customer interaction

• Utilize internal business tools and applications to effectively qualify and resolve the customer’s issues. This involves multi-tasking between systems while interacting with the customer

Qualifications:

• High School Diploma or equivalent

• 1+ years of sales or customer service experience​

• Partner focused; detail oriented

• Ability to maintain a positive attitude in a high stress/fast-paced work environment

• Confident individual who is willing to assume responsibility

• Self-motivated with a high degree of drive and determination

• Strong individual contributor and team player

• Adaptive and flexible (changing technologies, processes, environments)

• #LI-HH

Basic Requirements

• 1+ years of sales or customer service experience​

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeNew Grad
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].