Inside Sales Account Manager

Req ID: 401660

BASIC PURPOSE : The primary purpose of this position is to manage the region's existing customer base, recruit profitable new sales volume into Love's locations by promoting fuel, tires, light mechanical, factoring, CNG and other programs and to manage, audit and provide customer support for all group discount accounts.

MAJOR RESPONSIBILITIES:

• Manage existing customer volumes and relationships within region with the highest level of integrity and customer service.
• Secure profitable new business with both existing customers and new prospects
• Complete customer/prospect calls weekly and provide report for each to SAM
• Grow volume through discounts, based on available volume, and maintain assigned monthly margin and volume goals
• Meet and/or exceed Year Over Year gallon and profitability goals
• Work closely with Senior Account Manager and other team members in identifying market and competition trends.
• Actively promote all Love's services to within region: Fuel, Tires, CNG, Light Mechanical and Factoring
• Contact fleets within 25-mile radius of each new Love's location two-months prior to opening.
• Work closely with Inside Support to insure proper discount setup and timely and accurate customer support
• Responsible for complete and accurate customer data within Salesforce customer management software
• Prospect for new business and provides leads to the appropriate RAM if lead is above 30 trucks.
• Develop and maintain positive relationships with all Love's vendors
• Actively pursue opportunities for personal development within the department and company
• Other duties assigned as needed
• Travel 1 week per month/ or as needed

EDUCATION AND EXPERIENCE:

• Education:
  • High school diploma or equivalent required
  • Bachelor's Degree preferred
• Experience:
  • 3 years of inside sales and territory management.
  • Bilingual preferred

REQUIRED SKILLS AND PHYSICAL DEMANDS:

• Required Skills:
  • Hard skills: Knowledge in Microsoft Office and proficiency in word processing, spreadsheet and database applications
  • Soft Skills- Superior communication skills, ability to build relationship with wide variety of individuals, strong verbal and written communication skills, strong time management skills, strong organization skills, team first attitude, ability to adapt to and grow from changing market conditions, strong work ethic, and self starter.
• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping
  • Occasional lifting up to 25 pounds
  • Manual dexterity sufficient to operate a computer keyboard and calculator
  • Requires normal range of hearing and vision

Job Function(s): Corporate

Love's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we've provided customers with highway hospitality and "Clean Places, Friendly Faces." We're passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love's Family of Companies includes:

• Gemini Motor Transport, one of the industry's safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert