Instructional Designer

IBM GUADALAJARA, MX

Company

IBM

Location

GUADALAJARA, MX

Type

Full Time

Job Description

Introduction

In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

In this role you will join IBM Consulting via our world class Associate Program for university hires. As an Associate at IBM Consulting you will have the opportunity to work with a diverse range of clients worldwide. Our clients' technical and business needs are constantly evolving. We're hiring inspired talented individuals who believe no problem is too big to solve.

We focus on your professional development through ongoing learning mentorship development of technical skills and continuous personal growth all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential the IBM Consulting Associates Program is for you.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.


Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you'll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As an associate level Designer at IBM you'll focus on customer and employee strategies that explore opportunities to improve digital innovation addressing user needs and designing world-class digital experiences. You'll support to uncover user and business requirements in the context of the technical landscape through applying User Experience Design Thinking and Information Architecture methods. In your role you may be responsible for:

UX and UI work such as: creating wireframes visual interfaces and prototypes; annotating the wireframes; collaborating with other designers researchers consultants and developers; making sure the interaction is getting recorded and addressed correctly.

Conduct user research leveraging IBM Enterprise Design Thinking and do direct user research as part of managing a project

Supporting a Senior Designer on UX and UI production tasks getting and incorporating the feedback and working very closely with developers and testers on a day-to-day basis.

Visual Design work such as creating delightful concepts and exploring art of the possible creating mock-ups and prototypes from sketches and wireframes working closely with clients senior designers front-end developers to implement dynamic human-centered digital solutions.

Create storyboards layouts impactful presentations graphics data visualizations and other design artifacts in preparation for client meetings or product development.

Participate/lead in design workshops incorporate input from multiple stakeholders communicate conceptual ideas and design rationale outline digital experiences screen by screen working with front-end development teams.

Required education
Bachelor's Degree
Preferred education
None
Required technical and professional expertise

- Elevate operations or application documentation to create user training;

- Create user guides job aids micro learning videos demo videos;

- Create role-based learning curriculums;

- Translate technical documentation into easy to understand user training;

- Technical writing training design instructional design;

- Adobe Captivate Video Editing Training Facilitation and narration;

- Fluent English;

*Must be able to share instructional design portfolio.

Preferred technical and professional experience

Professional or University-based design experience with a portfolio representing design artifacts and associated projects;

Demonstrated accountability and adaptability with willingness to readily and voluntarily take ownership of highly challenging tasks and problems even beyond initial scope of responsibility;

A passion for innovative ideas coupled with the ability to understand and assimilate different points of view;

Effective interpersonal skills with ability to collaborate and work with individuals strengthening relationships to achieve win-win solutions;

Possesses deep empathy for users and their needs humility to recognize the limits of assumptions and boldness in the conception of solutions.

Apply Now

Date Posted

12/17/2025

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