IT SYSTEMS ANALYST

City/State
Richmond, VA

Overview

Work Shift
First (Days) (United States of America)

Sentara Healthcare is currently seeking a full-time

IT Systems Analyst

for Virginia Premier Health Plan, Richmond, VA

Job Summary:

The IT Systems Analyst is responsible for supporting and implementing applications and technologies for the customer base. Responsibilities include the following: Project Management, Product Support, Customer Support, and Communication.

POSITION OVERVIEW
The IT Systems Analyst will perform technical support activities within QNXT application. In this position, you'll be responsible in building extensive expertise in QNXT, performing analysis and troubleshooting system related issues. In addition, an IT Systems Analyst will be the primary contact for one or more QNXT system interface applications and is expected to provide expertise with matters relating to this interface and its functionality.

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

• Performing testing for both QNXT core and customization code
• Understand business goals and translate them into customization requirements
• Ability to perform data analysis by extracting data, analyze and summarize findings to draw
• business conclusion for decision making
• Identify key components of a project and evaluate the impact across the organization
• Understanding all aspects of program operations, including policies and procedures, program guidelines, file layouts and requirements, general rules and regulations in order to exercise good judgment in the use of configuration standards
• Creates complex design documents through the assessment of requirements; assesses alternatives to different designs and chooses best solution to fit business needs
• Recommend improvements and assess the work of other team members
• Work in cooperation with other team members, business areas to accomplish business objectives
• Assist QNXT Technical Support team in other activities as directed

MINIMUM EDUCATION REQUIREMENTS:

Bachelor's Degree required - with focus in Computer Science, Information Systems, Business or related technical field also preferred

Special Skills/Knowledge:

• Trizetto/Cognizant QNXT working or configuration experience
• Proficient knowledge of Microsoft Office products
• Strong knowledge of software implementation/development life cycle
• Strong documentation skills required
• Excellent verbal and written communication skills
• Excellent teamwork skills
• Knowledge of EDI X12 file formats are helpful
• Proven ability to analyze data and processes
• Experience with developing process flow charts or similar diagrams
• Proven ability to work independently while managing multiple tasks and priorities

EXPERIENCE:

• 2+ years of experience working in Information Systems or other related areas providing application support and/or configuration management
• 2+ years of working experience in health insurance industry
• 2+ years of experience writing TSQL or SQL queries
• 2+ years of experience working in Information Systems (system configuration, SQL platforms) preferred
• 2+ years MS SQL server experience
• Strong knowledge of QNXT UI and QNXT backend Databases and Tables.
• Strong SQL skills to be able to query QNXT backend.

Sentara Benefits:

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, https://www.sentaracareers.com/explore-sentara/benefits/

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!

Job Summary

IT Systems Analyst

The IT Systems Analyst is responsible for supporting and implementing applications and technologies for the customer base. Responsibilities include the following: Project Management, Product Support, Customer Support, and Communication.

POSITION OVERVIEW
The IT Systems Analyst will perform technical support activities within QNXT application. In this position, you'll be responsible in building extensive expertise in QNXT, performing analysis and troubleshooting system related issues. In addition, an IT Systems Analyst will be the primary contact for one or more QNXT system interface applications and is expected to provide expertise with matters relating to this interface and its functionality.

Qualifications:

BLD - Bachelor's Level Degree (Required)

Skills

Communication, Complex Problem Solving, Leadership, Project Management, Service Orientation, Technology/Computer, Time Management

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.