KEY ACCOUNT MANAGER

Company Description

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 103 countries, manufactures in over 400 factories, and develops innovative technologies for customers around the world that facilitate the sustainable transformation of the construction and transportation industries. With more than 33,000 employees, the company generated annual sales of CHF 11.24 billion in 2023.

Sika is an independent Swiss group founded in Zurich in 1910. Its shares are listed on the SWX Swiss Exchange since 1968. In May 2017, Sika enters the Swiss Market Index (SMI), the leading index of the Swiss stock exchange, containing the top 20 Blue Chip companies of Switzerland.

Sika’s product range features high-quality concrete admixtures, specialty mortars, sealants and adhesives, damping and reinforcing materials, structural strengthening systems, industrial flooring as well as roofing and waterproofing systems.

SIKA (SINGAPORE) PTE LTD established in 1978 is a wholly owned company of Sika AG in Switzerland and a member of the Sika Group of Companies.

The principal activities of the company are manufacturing, trading, and supply of specialty construction chemicals in the building and construction industry.

Over the years we have successfully established our technical assistance, services, and product solutions for various projects in different sectors.

Job Description

We are looking for a Key Account Manager, for Target Market - Concrete

Roles and Responsibilities

1. Ensure that the individual sales budget in revenues are met
2. Ensure the collection of debts is within the Company guidelines
3. Develop good relationship and network with concrete suppliers, pre-casters and contractors
4. Conduct sales visit to service existing and new customers
5. Aggressive market visits to identify and follow up on new projects/ opportunities
6. To monitor competitors’ activities and feedback to the company
7. Attend regular meetings as stipulated by the Sales Management
8. Attend training/workshops as assigned by Management
9. Ensure that products offered to the customers meet the strategy criterion outlined by Management
10. Initiate Customer Complaint Report to ensure that the complaints are promptly and efficiently dealt with
11. Submit monthly report and sales forecast
12. Liaise with technical department to resolve concrete related issues, troubleshooting on site and trial mixes
13. Ad-hoc assignment

Qualifications

Formal Education or equivalent

Diploma in Civil Engineering or Sales & Marketing

Additional Information

The ideal candidate should possess the following:

• Ability to plan, initiate and close sales.
• Ability to understand and resolve technical enquiries over the phone
• Good communication skills. 
• Ability to manage effectively a busy workload involving more than one project.
• Good Interpersonal skills.
• Ability to cohesively work and communicate with all peers.
• Ability to communicate with both technical and non-technical personnel.

Essential: At least 5 to 7 years in a sales and marketing of construction materials

Preferable: Knowledge, and experience in the Construction Engineering Industry & Underground Construction Works.