Learning & Development Specialist/Designer

We are seeking a tech-savvy, creative, and highly organized individual to support the development, maintenance, and optimization of our Learning Management System (LMS). This platform will serve as a training hub for both internal teams and external clients/partners, offering proprietary content based on our company’s unique technology. The ideal candidate will assist in course creation, manage quizzes/assessments, provide technical and educational support, and ensure a user-friendly e-learning experience for all users.

Requirements

• Design, develop, and maintain engaging e-learning courses, quizzes, and assessments tailored for internal teams, clients, and partners.
• Collaborate with subject matter experts (SMEs) to adapt complex company technologies and concepts into user-friendly learning materials.
• Use tools like TalentLMS and Articulate 360 to produce multimedia-rich, interactive content.

• Create and manage user accounts, permissions, and reports to maintain a well-organized system.
• Troubleshoot technical issues and provide timely support to users.

• Respond to user inquiries about course materials or technical challenges.
• Provide clear, step-by-step guidance to users on navigating the LMS, completing courses, and troubleshooting common issues.

• Assess user performance, course outcomes, and platform analytics to measure content effectiveness and identify improvement opportunities.
• Gather and analyze feedback from employees, clients, and partners to refine course design and improve the user experience.
• Stay informed about updates and new features in the company’s proprietary technology, integrating these advancements into course materials to ensure relevance and accuracy.

• Strong written and verbal communication skills in English.
• Hands-on experience with LMS platforms (e.g., Moodle, Canvas, TalentLMS).
• Εxperience in course creation tools, multimedia design, or similar technologies.
• Understanding of e-learning best practices and instructional design principles.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• A proactive and detail-oriented mindset, with a willingness to learn.
• Problem-solving skills to address technical challenges effectively.
• Analytical mindset for tracking and reporting on learning outcomes.

Benefits

• Fixed compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.