Time zones: EST (UTC -5) CST (UTC -6) MST (UTC -7) PST (UTC -8) AKST (UTC -9) HST (UTC -10) ART (UTC -3) UTC -4 UTC -4:30 UTC -3 UTC -2 SBT (UTC +11) GMT (UTC +0) CET (UTC +1) EET (UTC +2) MSK (UTC +3) JST (UTC +9) CST (UTC +8) WIB (UTC +7) MMT (UTC +6:30) BST (UTC +6) NPT (UTC +5:45) IST (UTC +5:30) UZT (UTC +5) IRDT (UTC +4:30) GST (UTC +4) Our thriving US-based law firm specializing in family-based immigration and non-immigration services is seeking a dedicated and skilled Legal Assistant to join our remote team as an independent contractor. As a crucial member of our firm you will play a vital role in providing exceptional support to our clients and ensuring the smooth processing of their applications.
Responsibilities:
- Handle all customer interactions including answering inquiries providing updates and offering guidance throughout the application process
- Review and process non-immigration applications (ESTA and DS160) and family-based cases
- Submit applications to CEAC and USCIS accurately and efficiently
- Provide excellent customer care ensuring clients receive timely and professional assistance
- Maintain accurate and up-to-date records using our case management system
- Collaborate with the legal team to ensure seamless service delivery
Requirements:
- Proven experience as a Legal Assistant preferably in immigration law
- Strong knowledge of ESTA DS160 and family-based immigration processes
- Excellent communication and interpersonal skills
- Exceptional attention to detail and ability to manage multiple tasks simultaneously
- Knowledge or willingness to learn Zendesk and Docketwise
- Ability to work independently and as part of a team in a remote setting
- Available to work 40 hours per week including Sundays (preferred)
We offer:
- Competitive compensation based on experience
- Flexible remote work environment
- Professional development and growth opportunities
If you are a self-motivated individual with a passion for providing exceptional legal support and customer service we would love to hear from you. Please submit your resume along with a cover letter highlighting your relevant experience and why you would be a great fit for our team.
Join our mission to help clients navigate the complex world of immigration law and make a positive impact on their lives. We look forward to reviewing your application!