MANAGEMENT AND PROGRAM ASSISTANT (OA) TITLE 5

GENERAL EXPERIENCE: MUST possess experience, education, or training involving administrative or clerical experience (i.e., applying guidelines, rules and regulations to assignments, composing correspondence, researching and compiling information and data, and records administration); experience using computer and automation systems involving basic data gathering methods (i.e., standard interviewing or surveying techniques to collect various types of factual information and performing under general instructions); experience reviewing and/or modifying forms to determine if they are essential, can be simplified, consolidated with existing forms, or standardized for wider use; experience working with internal controls pertaining to administrative functions; knowledge of the organization and its mission sufficient to collect, organize and interpret information to include statistical material; and experience working with regulations and administrative procedures involved in assessing and assuring compliance.

SPECIALIZED EXPERIENCE: GS-07 Level - MUST possess specialized experience which includes 12 months of experience equivalent to at least the next lower grade level; experience evaluating and determining regulatory compliance; experience using guidelines, methods, precedents, and techniques applicable to the specific programs or phases relative to the position; and experience conducting studies, preparing reports, and making changes to eliminate ineffective operations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.