Manager of Logistics

About Us 

Orveon is a new kind of beauty company launched in December 2021 as the result of acquiring three unique brands - bareMinerals, BUXOM, and Laura Mercier. With 1,600 employees in 22 countries, we're a truly global business with a presence in all key geographies. Our headquarters are in New York, with additional locations in major cities worldwide. We are backed by Advent International, one of the world's largest and most successful private equity firms, well known for their investments in Lululemon and Olaplex. 

We are embarking on a powerful shift: To change how the world thinks about beauty. We are a collective of premium and prestige beauty brands committed to stark honesty, co-creation, and making a sustainable cultural impact. We are looking for the best talent to join us on that journey. Let's face forward together! 

About the Job 

ORVEON have an opportunity for a 3PL UK & EMEA Logistic Manager to manage the set-up and running of our new UK Third Party Warehouse in Derby and EMEA Third Party Warehouse in Escrennes. As 3PL UK & EMEA Logistic Manager, you will facilitate the transition of ORVEON UK and EMEA warehouse operations from Shiseido to ORVEON, and ensure efficient future running of the operation achieving all contractual KPIs. Working in partnership with the London and Paris Head Offices, you will continuously review performance of the 3PL to ensure contracts are adhered to and drive on-time in-full process delivery.

Responsibilities

• Managing the 3PLs to ensure they adhere to their contractual commitments
• Responsible for controlling and monitoring the KPIs designed to facilitate the flow of products through the warehouse
• Daily performance updates, with actions taken, to be reported back to Line Manager
• Work in partnership with the 3PLs to look at continuous improvement with all aspects of the DC operation
• Supervise and drive the implementation of the ORVEON UK and EMEA distribution strategy by 3PLs
• Monitor and optimize UK and EMEA distribution costs (Report and explain any variance to budget)
• Act as liaison between ORVEON Global and 3PL to communicate forecasts and monitor accuracy
• Brief the 3PL with upcoming projects, such as co-packing activity, Customers supply cycles and spikes in demand

Monitor physical inventory movements through the DC

• Ensure good physical stock integrity. This includes but is not limited to: ensuring inbound operations comply with standards, confirming pick methods support accuracy and include lot integrity, safe storage of product, and inventory control functions are satisfying standards.
• Work with 3PL to optimize warehouse operation, organization and productivity
• Track daily order fulfilment and report on performance
• Ensure correct procedures are followed for the destruction process of returned products

Manage relationships with third-party logistics supplier

• Develop and propose recommended strategies to implement and monitor improvement programs, cost reduction, quality improvement, and best practices across third-party logistics providers and/or contracts.
• Ensure KPIs and SLAs in the contract are adhered to, and work on corrective actions plan and improvements
• Monitor inbound delivery performance
• Check monthly invoice

Manage co-packing

• Instruct and monitor co-packing activity and ensure standards are adhered to

Manage returns process

• Coordinate return deliveries from B2B customers
• Ensure the return process from B2C customers is in accordance to the SLA

IT systems
ERP and WMS anomalies are investigated and resolved

Track transport provider’s performance:

• Manage local relationship with transport suppliers and coordinate with the Global Transportation Manager
• Report delivery performance

Reporting / Forecast

• Analyse reports (monthly, weekly and daily) to monitor 3PL performance and ensure defined KPIs and SLAs are achieved
• Feedback, issues and actions taken.

Qualifications 

• Strong experience in managing a warehouse and dispatch activities
• 3+ years of management experience working in a warehouse/distribution environment (beauty/cosmetics industry preferred)
• Background and/or diploma in the fields of business, supply chain and operations management
• Ability to manage a 3PL / logistics provider
• Bilingual English and French is mandatory
• Passion for driving high standards and service
• Results oriented, with the ability to input, retrieve and analyze data
• Pragmatic approach to problem-solving and maintain performance under pressure
• Highly effective supervisory skills and techniques
• Good communicator at all levels of hierarchy
• Computer literate (Word, Excel, PowerPoint)
• Ability to use a WMS and an ERP (ideally NetSuite)
• Prior experience in cosmetics and luxury goods sector is an advantage
• Alignment with our Values of Solidarity, Stark Honesty and Benevolent Activism