Mid Market Account Manager

About the Role

Uber Eats is seeking a business leader and a Partner Success Manager to drive business growth and innovation by acting as a trusted advisor for our Mid-Market restaurant customers in Japan. You will be handling 15 - 20 account and closely working with our restaurant partners (RPs) to design a winning strategy and define the go-to-market plan while actively maximizing the growth of our restaurant clients' online food business with Uber Eats.

---- What You'll Do ----

1. Opportunity to work with business leaders from the top multinational restaurant enterprises in the world. By helping these restaurant clients with their digital-transformation journey, you will have a direct impact to the growth of UberEats business as a whole.
2. Sales/Account Management: Building the best partnerships with the right merchants, while driving growth and financial sustainability with our merchant partners and with a commercial team.
3. Operations Management - Identify process inefficiencies, build solutions, and drive operational efficiency. Collaborate with cross-functional teams for resource allocations and launch readiness.

---- What You'll Need ----

1. Native level Japanese, Business level English is required
2. Sales and commercial acuity - ability to build creative commercial strategy, and analyze complex situations using a vast range of data, drawing simple conclusions and turn them into actionable plans.
3. Outstanding track record of achieving business targets within sales, account management or customer success roles.
4. Account management experiences with Mid-Market or Enterprise clients

---- Preferred Qualifications ----

1. Eye for business. Understanding of how businesses and organizations work and how to navigate a partner's business (identifying their struggles and driving for long-term growth)
2. Ideally (not mandatory) background in food and beverage industry.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].