NAS Lead

Meet The Team

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.  

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

What You Will Be Doing

• This role will entail leading all aspects of a NAS migration for one customer. This role will oversee the management and delivery of a transformation project within the customers environment.
• You'll be responsible for ensuring that all migration events are properly scheduled, have undergone appropriate design, planning, and operational implementation, as well as event management.
• In addition to typical NAS migration planning responsibilities, you'll also lead the resolution of escalated, complex incidents, problems, and concerns.
• Given the company's 24x7 service model, this role may necessitate support outside of regular office hours for emergency assistance, and customer service.

 What You Will Bring To The Team

• 5-10 Years experience in implementing network attached storage (NAS) Data Migration Service Delivery Management (SDM)
• History of leading Teams responsible for weekend production data copy and infrastructure tech refresh activities
• Knowledgeable in organizing project staff focused on scheduling migration activity
• Experienced in leading and directing technical storage administration resources
• Effective understanding of project reporting and governance responsibilities as relates to SDM functions
• Expert level understanding of network attached storage (NAS) technology including Dell/EMC, NetApp and Hitachi platforms
• High level knowledge of NFS, CIFS, MIXED data protocols and file data storage management services
• Functional expertise with NAS focused knowledge of DNS, VPN, AD, replication, distributed backup, switches, servers, firewalls, Linux/Unix, Windows
• Knowledgeable in the use of file based copy tools – rsync, emcopy, robocopy, IMT, Datadobi, Securecopy
• High functioning ability to deliver data migration services by cooperative engagement with peer Teams, as well as Client staff - L2/L2 SMEs, SA, DBA, Project Managers/Coordinators, Change Management, Application and Production Support Teams
• Working understanding and responsibility for Runbook activities, adherence to execution processes, quality control, quality assurance functions and ability to direct compliant usage of technical migration runbooks, checklists & processes used to deliver data migration services
• Oversight of technical pre/post-migration tasks including provisioning, base copy, data synchronization, implementation validation, customer acceptance, and offline/decommissioning clean-up
• Working ability to oversee Project Coordinator migration scheduling including supporting green zone acquisition, downtime negotiation, service Q&A and related activities
• Familiarity with change management processes including task specific activities to support migration delivery
• Familiarity with file content based software defined storage (SDS)
• History of seamlessly executed migration processes ensuring minimal impact on production infrastructure
• Ability to prioritize and organize effectively in an extremely fast paced environment
• Ability to work on multiple deliverables simultaneously
• Excellent troubleshooting and impact assessment skills

Additional Skills:

• Certified ITIL / ITSM
• Hardware – Dell Unity/VNX, Hitachi Vantara HNAS, NetApp ONTAP,
• Software – IMT, Datadobi, Securecopy, Sanscreen, SMS
• Service Now Change Management experience is required
• Excel - Intermediate to advanced level

#LI-JT1