National Accounts Coordinator

Our Story 

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! 

Why we’re Awesome!!

• Inclusive company culture
• Training and Development
• Competitive Compensation
• Unparalleled Benefits & Wellness (we mean really good)!
• 401k with a generous match
• Career Growth Opportunities
• Transfer Opportunities
• Share in Company ownership
• Employee Recognition program

We are looking for a National Accounts Coordinator. This position will assist in account development for any customer within our key corporate accounts in the National Accounts Division. Additionally, the position will be responsible for assisting in growing new accounts based primarily on the development of standard operating procedures, reporting, and helping with a variety of data and systems. This position will require analytical skills to develop synergies in our system and work with the National Accounts Team and from time to time offices to find efficient and effective solutions for our customer base. If this is you, or you like a challenge– let’s talk.

You will

• Build loads
• Verify scheduled appointments are being met by offices 
• Update files
• Ensure drivers are tracking on the ALC APP
• Update customer’s systems
• Update customers with critical information, etc
• Analyze and dispute customer scorecards
• Review and monitor reports in Power BI and ALX
• Support billing needs
• Daily customer reporting

• Update active load information into the system for the shipper and carrier tracking
• Update shipper files accordingly

• Complete ALC system training as required

Skills and Experience

• Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Excellent and effective communication skills 
• Strong customer service orientation and excellent work ethic
• Ability to quickly process information and make decisions
• Excellent time-management skills with the ability to multitask
• Highly organized and detail-oriented
• Ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.