Operations Customer-Centric Intern

Doyou want to join us in helping to fight the world's most threatening diseasesand enabling access to care for more people around the world? At SiemensHealthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

AtSiemens Healthineers, we offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally. Sound interesting? Then come and join our global team as an OperationsCustomer-Centric Intern.

Ourglobal team: We are a team of more than 68,000 highly dedicatedemployees across more than 70 countries passionately pushing the boundaries ofwhat's possible in healthcare to help improve people's lives around the world.As a leader in the industry, we aspire to create better outcomes and experiencesfor patients no matter where they live or what health issues they are facing.Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guidedtherapy and innovative cancer care, is crucial for clinical decision-making andtreatment pathways.

Ourculture: We are part of an incredible community of scientists,clinicians, developers, researchers, professionals, and skilled specialistspushing the boundaries of what's possible, to improve people's lives around theworld. We embrace a culture ofinclusivity in which the power and potential of every individual can beunleashed. We spark ideas that lead to positive impact and continued success.Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers

This is a rolewell suited for a highly motivated student looking to build their skill set andgain hands-on experience. As a Operations Customer-Centric Intern you will be responsible for:

• Process Analysis andImprovement:Analyze existing operational processes related to customer interactions, orderfulfillment, and service delivery. Identify bottlenecks, inefficiencies, orpain points that may hinder the customer experience.
• Customer Feedback Analysis: Identify recurring themes,issues, or areas for improvement based on customer feedback. Work withcross-functional teams to address customer concerns and implement solutions toenhance the overall customer experience
• Data Analysis and Reporting: Collect and analyze datarelated to operational performance, customer feedback, and customersatisfaction metrics.
• Data Security: Ensure the security andconfidentiality of sensitive business information, adhering to data privacyregulations and company policies.
• Continuous Improvement: Stay updated on industrybest practices, emerging technologies, and advancements in businessintelligence to recommend improvements and optimizations.

Thisposition may suit you best if you are familiar with what is below, and would like to developyour skills with Healthineers:

• Business administration, operations management, or a related field
• Excellent communication and interpersonal skills.
• Familiarity with tools and software for data analysis and process optimization (e.g., Microsoft Excel, Power BI)

Required skills and education to have for thesuccess of this role:

• Currently enrolled in a Bachelor's or Master's degree program, majoring in business administration, operations management, communication
• Minimum 3.0 GPA (preferred)

Start Date: Summer 2024

At SiemensHealthineers, we value those who dedicate their energy and passion to a greatercause. Our people make us unique as an employer in the med-tech industry. Whatunites and motivates our global team is the inspiration of our commonpurpose: To innovate for healthcare,building on our remarkable legacy of pioneering ideas that translate into evenbetter healthcare products and services. We recognize that taking ownership ofour work allows both us and the company to grow. We offer you a flexible anddynamic environment and the space to move beyond your comfort zone to grow bothpersonally and professionally.

Ifyou want to join us in transforming the way healthcare is delivered, visit ourcareer site at https://jobs.siemens-healthineers.com/careers

If you wishto find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about.

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Please bewareof potentially fraudulent job postings or suspicious recruiting activity bypersons that are currently posing as Siemens Healthineers recruiters/employees.These scammers may attempt to collect your confidential personal or financialinformation. If you are concerned that an offer of employment with SiemensHealthineers might be a scam or that the recruiter is not legitimate, pleaseverify by searching for the posting on the Career site: https://jobs.siemens-healthineers.com/careers

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As anequal-opportunity employer we are happy to consider applications fromindividuals with disabilities.

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