Outbound Call Center Team Lead

Are you ready to be part of a team that delivers exceptional customer experiences? Direct Solar, the top-rated solar installer in Las Vegas, is looking for a Call Center Team Leader to join us on our exciting journey. Enjoy a fulfilling career with benefits, competitive pay, and opportunities for long-term growth. As an Outbound Call Center Team Lead, you will be responsible for scheduling appointments over the phone with potential clients for our sales team. Utilize our innovative contact system to connect with a new potential client every 90 seconds on-site. We need a dynamic individual who can lead by example. Once your sales abilities have been demonstrated, you will be moved into a leadership role providing training, mentoring, and coaching to maximize the potential of our call centre agents. Hourly base plus commission with potential earnings of $90,000-$120,000+ per year for top performers. Training is provided to help you reach your sales goals. Full-time position, Monday to Friday, 9 am-4 pm in our Outbound Appointment Setting Department. This is an on-site position in Las Vegas, NV. Join us at Direct Solar and elevate your career to new heights!Compensation: $60,000 - $90,000 yearlyResponsibilities: • Lead a team of call center agents to engage potential customers over the phone and schedule appointments for the sales team • Utilize effective sales techniques to recommend additional solar solutions to customers • Conduct thorough comparisons between Direct Solar's products and competitors' offerings to assist customers in making informed decisions • Ensure prompt responses to emails and manage communication effectively • Stay updated on competitor pricing, packaging, and products, while maintaining knowledge of Direct Solar's solutions • Foster a collaborative team environment that encourages growth and development opportunities • Participate in workshops and training sessions to enhance sales skills and product knowledge • Demonstrate professionalism, courtesy, and respect towards all potential customers • Provide training, coaching, and mentoring to the call center teamQualifications: Must haves: • 1-year minimum experience making outbound sales calls • Vehicle • Great organizational skills • Strong computer skills • A verifiable track record of success in past roles Nice to have: • Experience in the solar industryAbout Company Why Direct Solar?We’re local. We’re legit. And we’re growing fast. Founded in 2018, Direct Solar is a top-rated installer with 5-star Google reviews and a reputation for putting customersandemployees first. Our reps don’t get nickel-and-dimed. We pay what we promise. We build careers. We’re also an Equal Opportunity Employer. No discrimination. No drama. Just an opportunity. The Bottom Line:If you are self-motivated, you can thrive here. If you arereallyself-motivated, this could be your six-figure launchpad. Apply now. The sun isn’t waiting. Based in Nevada, not seeking Remote Employees. Direct Solar is an EOE. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally recognized basis. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.