Introduction
In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
- Extract transform and load (ETL) event log data from SAP and non-SAP systems into Signavio Process Intelligence.
- Build validate and maintain process mining data models visualizations and dashboards tailored to client business scenarios.
- Analyze process execution identify process variants bottlenecks deviations and present suggestions for process improvement or automation.
- Collaborate with business and technical teams to gather requirements and translate them into effective process mining analyses and outcomes.
- Develop and deploy custom metrics KPIs and alerts to monitor process health and compliance. Train end users and key clients in interpreting process mining results and building digital process intelligence capabilities. Generate technical documentation and contribute to business development or process mining use case accelerators.
Required education
Bachelor's Degree
Required technical and professional expertise
- Atleast 4+ years of hands-on experience in comparable process mining platform (Celonis Disco etc.) of which atleast 1 year in Signavio Process Intelligence.
- Proficiency in ETL processes SQL and data transformation for process mining projects.
- Strong analytical skills in interpreting business process data root cause identification and process optimization.
- Conversant with common data flows/tables in SAP processes. Good communication and presentation skills including the ability to explain technical concepts to business users.
- Bachelor’s degree in engineering information systems business administration or a related field; relevant certifications are an advantage.
Preferred technical and professional experience
- Familiarity with advanced features of Signavio Process Intelligence (custom widgets signal configuration pseudonymization of data)