Patient Service Rep - Neurology

The Patient Service Representative will facilitate all components of the patients’ entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies and serves as a mentor to fellow Patient Access co-workers.

Qualifications:

Patient Service Representative

• Education: High school diploma or equivalent
• Experience Preferred: One year of applicable medical office experience

Advanced Patient Service Representative

• Education: High school diploma or equivalent
• Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

Key Benefits:  

• Tuition Reimbursement up to $2,000 for continuing education 
• Health/Dental/Vision available after day one 

• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA 
• Paid parental leave for new parents 
• 401k with employer match