PDM - Industry

Introduction
IBM has established a strong presence in the industry with its IBM Cloud for Financial Services and is planning to expand its presence in other regulated industries including public sector health and government. As part of this strategy we are building industry specific solutions such as Payments aaS and Trade Finance aaS bringing together IBM’s capabilities across cloud software and consulting. We are also expanding the number of industry specific ecosystem partners including fintechs initially focused on financial services but also within other regulated industry clouds as they are made available.

Ready to re-imagine the product management role?  At IBM as an Offering Manager you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets you use your keen insights into what customers want in their own business plan – and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you consider an offering management career at IBM.

Your Role and Responsibilities
As part of the industry cloud product team you will work collaboratively with the wider product management team marketing engineering analyst relations and ecosystem to expand our industry cloud offerings. Specifically this will mean supporting the development and launch of new industry clouds; building out our industry cloud managed service solutions including where appropriate working with clients resolving issues automating pricing and billing and generally readying solutions for scaling; working with our fintech partners to evangelize IBM Cloud for FS and to support their on-boarding and nurturing including joint Go-To-Market and business development. We are seeking a product manager with a background in cloud technology fintech engagement and solution design. You will:

• Support building of strategies for new industry cloud launches by analysing the market determining geo and sector opportunities creating plans for launch and supporting delivery of these launch plans including working with Sales teams to provide them with required enablement and collateral. In addition setting growth targets and monitoring progress against these KPI’s and course correcting as needed.
• Work with the industry solution product managers to drive the productizing of these solutions including business case development billing and pricing mechanisms and automation revenue reporting and tracking understanding of product PnL. In addition to identify market and client opportunities to grow these solutions working with our Consulting and SI partners.
• Work with our ecosystem search partners to on-board and nurture high quality Fintechs. We have a program where we have engaged external partners to source Fintechs to join our Cloud. A key part of this role will be working with these Fintechs to ensure their journey with IBM Cloud is optimal. This means engaging with them at an early stage to build strong relationships to resolve any on-boarding issues identifying growth opportunities via Geo Sales leaders Consulting and other partners and generally creating loyalty and value for IBM Cloud by expanding the ecosystem of innovative providers.
• Collaboratively partner with product management comms marketing analyst relations engineering finance billing ecosystem and other teams to deliver overall growth within IBM Industry clouds through growing the previous three areas by developing deep and trusted relationships.
• Set quantitative business/technical metrics and success criteria for product requirements and track execution against set roadmap progress towards achieving these.
• Drive results: attack everything with drive and energy with an eye on both the bottom line and customer success.
• Prioritize and negotiate requirements across stakeholder groups making trade-offs between competing priorities and schedule.

Key outcome measures for this role are:

• Contribute to the achievement of the overall revenue targets for the industry cloud and specifically for the industry solution components
• Meet the growth targets for the fintech ecosystem in terms of number on-boarded revenue and NPS.
• Achieve milestones and targets for new industry clouds planned for next 12 months.
• Achieve process improvement and automation goals to fully productize the industry solutions.

Required Technical and Professional Expertise

• Understanding of product management lifecycle and practices
• Has a challenging mindset that will question processes and procedures and constantly strive to simplify and improve delivery and increase speed to market.
• Able to work autonomously and take balanced decisions.
• Strong communicator able to manage a wide audience at all levels of the organization through delivering simple and business driven messages.
• Strong analytical and commercial skills with ability to bring these to bear in all decision making.
• Positive can-do mind-set that is undaunted by challenges and relishes fixing and improving processes
• Good customer facing skills and able to manage client expectations.
• Able to build broad relationships and coalitions across the organization and to align different stakeholder to a common goal and vision.
• Excellent written and oral communication skills including experience in high-level business discussions and low-level technical discussions.
• Understanding of cloud offering capabilities and security compliance and regulatory landscape for IBM Cloud.
• Practical knowledge of GTM strategy and working with marketing and sales.
• 3+ years’ experience in Product Management or equivalent practical experience building or deploying products in a Cloud based software organization.
• 3+ years’ experience working in the Cloud or IT industry preferably related to Platform SaaS application software deployment or integrations.
• Track record of high-quality self-directed timely execution and attention to detail.

Preferred Technical and Professional Expertise

• None