Plumbing Business Coach

What We Do: Business Development Resources, Inc. (BDR)provides training and coaching services to the Contracting industry. At BDR, our goal is simple: empower our clients with our industry experience and information to give them the knowledge they need to drive profit and growth in their business. Our Vision: We will be the model of excellence, challenging traditional boundaries, seizing opportunities, and being the renowned provider of innovative products and services. Our Mission: Through teamwork, we will increase the profitability and efficiency of our clients to prime* while maintaining an environment that fosters unequaled team member growth and success. • Prime - The most flourishing stage or state, reaching perfection Our Values: • Absolute honesty and integrity • Uphold the highest level of confidentiality and trust • Empowered, passionate, heartfelt, caring, and supportive of our clients and teams • Teamwork is the source of our strength • Change is essential, and we will always embrace it • We encourage our family to grow, contribute, and accomplish • Leading the industries we serve through innovation and creativity • Consistent, actionable knowledge transfer to those we serve • Owning our results and being accountable to ourselves, our team, and our clients We are looking for a Business Coach to deliver quality coaching to our clients based on the BDR core principles and ideologies, empowering our clients to drive profit and growth in their businesses. We seek a skilled professional with extensiveplumbing experience, strong leadership abilities, and solid business acumen. We offer a generous base salary in addition to bonuses and spiffs! Join a team of 30+ coaches with complete on-the-job training! Teamwork is the source of our strength. The entire team is here to support you! Talk with several members before you join our team - we are an extended family! Primary Job Responsibilities • Conduct client calls as scheduled by the Support Coach. • Responsible for completing/clearing client calls in contact management software. • Create and review client management plans with the Senior Coach and work on the plan with clients. • Create and communicate client call plans. • Review/offer insight on the financial statements as produced by the Support Team with the client on a call following receipt of documents. • Recommend process improvements to clients and /or additional training where needed for staff to help reduce the time needed to perform services. • Assist the client in writing procedures, approve write-up as part of BDR philosophy, and implement with the team. • Maintain accurate records of outbound and inbound correspondence with clients, including timely updates to company CRM/Scheduling/completed call process. • Write clear and concise business case studies, ROI Reports, and Improvement results, along with opportunity dollars based on successful adaptation and implementation. • Complete all reporting as directed. • Contribute to training sessions as requested. • Attend client events as directed. • Attend and participate in training sessions as scheduled. • Other duties as assigned. Work Hours:8:00 a.m. to 5:00 p.m., Monday through Friday, some weeknights, and some weekends. Overnight travel is also required. A component of this position is traveling to your client's business for hands-on process improvements within the business. Travel is limited to once per month, 3 - 4 per day on average. Location:Remote. Work from your home office, taking 4 client calls per day, offering some flexibility to your daily schedule! This position requires regular travel Compensation:Base Salary of $110K - $200K Depending on Experience PerksBenefits • Full benefits package: 401k with employer 3% matching; Medical insurance provided with minimal employee contribution (with HRA), Supplemental insurances, EAP, employer-provided life insurance/AD&D, 3.08 hours of accrual of PTO biweekly, 6 paid holidays off, and much more! • Proven processes and procedures are built out for you to follow. • Dedicated support staff to assist with scheduling, documentation, and reporting. • BDR-supplied basic office equipment and supplies to set you up for success as a Head Coach! • Internet reimbursement of up to $75 per month! • Fully cloud-based operations allow easy access to documents. • Extend your stay during business travels and enjoy the local culture! Travel reward points earned are yours to use personally! • This role will enable you to contribute to the well-being of a small business, allowing the owner and their team to achieve their professional and personal goals. The Qualifications • Demonstrated core leadership skills • Ability to motivate and encourage others • Strong communication skills, verbally and in writing • Strong active listening skills • Ability to confront issues head-on using tact and diplomacy • Quality phone presence • Compassionate, heartfelt caring for the dealer group • Ability to create/direct sound business strategy and adhere to the plan • Understanding the importance of selling up and managing labor • Demonstrated understanding of all core BDR-recommended client procedures and processes • Ability to fluently navigate the Operations Manual • Ability to create and present training material to clients and team members • Demonstrated strength in the understanding of human relationships and connections • Possess moderate typing skills • A minimum of 5 years of plumbing industry experience • A minimum of 3 years in a management/leadership role for a successful contractor business that is GM level or higher • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint Why work for Us?: • Named in Seattle Business Magazine for Washington's Best Companies to Work For list for 2022 and 2023!!!! • Our average employee tenure is over 7 years; we are a great place to work! • Our team is truly passionate about helping our clients be successful • Caring ownership and management • Clear expectations and communication • Great place for career advancement with training and support from the team • Lots of long-term clients • Fun! Yet professional • A growing, profitable company with a 25-year track record What are you waiting for? Responsive employer. Apply today! **WE ARE A 100% DRUG AND NICOTINE FREE EMPLOYER**