Power Quality Field Services Engineer

Eaton is a global power management company with a significant presence in South Africa. We specialize in electrical systems for power quality, distribution, and control, as well as systems, and services for industrial and mobile equipment

Our team is composed of skilled professionals dedicated to providing top-notch power management solutions and is known for its commitment to innovation and customer satisfaction.

We are recruiting a Power Quality Field Service Engineer.

What you'll do:

Join our dynamic team as a Field Services Engineer! In this role, you will be pivotal in delivering top-notch UPS field services, including installations, repairs, and battery management. If you have a passion for technology and a commitment to customer satisfaction, we want to hear from you!

Key Responsibilities:

• Install AC and DC systems efficiently.
• Troubleshoot and repair UPS systems in the field and at our facilities.
• Replace batteries and conduct thorough site surveys.
• Analyze electrical environments and diagnose MCCs, Variable Speed Drives (VSDs), and power distribution systems.
• Compile detailed site analysis reports.
• Build and maintain trusting relationships with customers.
• Promote and sell Eaton Electrical South Africa service offerings.
• Prepare monthly service activity reports.
• Participate in standby service as required.
• Travel extensively, both nationally and internationally.
• Adhere to Eaton EHS standards and seek guidance when necessary.

Qualifications:

• Education: N-Dip in Electrical Engineering or higher.
• Experience:
  • 5+ years with UPS systems.
  • 2+ years in data center operations.
  • 5+ years in power electronics.
  • 5+ years in field service roles.

Skills:

• Strong customer orientation and interpersonal skills.
• In-depth knowledge of AC and DC systems and electrical distribution.
• Proficient computer and project management skills.
• Excellent communication and problem-solving abilities.
• Strong work ethic, flexibility, and adaptability.
• Valid driver's license, ID, and passport.

Why Join Us?

• Medical aid - 50 % of the cost, depending on the option the employee chose
• Pension / provident - Provident fund 10% of basic salary, employee contribution = 7.5%
• Travel allowance - Based on grade
• Petrol card
• Cell phone

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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.