Principal Architect - Azure Solutions

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.

As a Principal Architect for Azure solutions you will be leading large-scale client engagements and complex project delivery. This position will focus on solution architecture and design technical leadership and mentoring with deep expertise in Azure DevOps and Agile methodologies.

What You'll Be Doing

• Actively collaborate with sales and delivery to develop client proposals around process and solution options create roadmaps and clearly explain technical concepts for shared understanding to facilitate decision-making

• Lead technical and non-technical executive- or sponsor-level client stakeholders on complex technical concepts or design implications

• Lead large-scale complex technical requirements elicitation design and scoping discussions internally and/or with existing and potential clients

• Decompose large-scale requirements/user stories into tasks and accurately estimates the effort for themselves or others to complete those tasks

• Delegates technical tasks to other team members for multi-workstream projects of large scale and high complexity

• Provide project leadership on a variety of projects and project types including multi-workstream large-scale complex projects with global teams

• Collaborate with the project team and internal leadership on potential solutions and mitigation approaches and participate in client communication at the sponsor level

• Architect design and set standards for highly complex solutions using a variety of technologies platforms and integrations

What You'll Bring to the Role

• 5+ years of experience with Agile delivery and is adaptable as required to methodologies within the client environment

• 5+ years’ experience leading consulting projects for large clients with eight or more of the following types of projects and is considered a go-to source of knowledge for others: Azure Compute (PaaS & Containers) Data Stores: Fit-for-purpose selection Messaging & Events API Design & Management Integration & APIs AI & Search SDLC/DevOps/Platform Engineering Performance & Scalability/Reliability & Release Identity & Access (Application-centric) Monitoring & Observability Documentation & Leadership

• 5+ years’ experience leading consulting projects for large clients with six or more of the following tools and technologies and is considered a go-to source of knowledge for others: Design patterns and architectural concepts .NET Core C# Front-end development tools (Angular React Blazor or comparable) ORM - Entity Framework/Dapper Data storage – relational and non-relational DevOps automation: CI/CD & IaC Visual Studio and source control: GitHub/ADO Git and pull requests (e.g. gitflow) Automated tests Scrum/Kanban/Agile

• Experience contributing to user stories and backlog content including task management and progress visibility

• 4 or more Microsoft Azure Application Development & DevOps AI & Machine Learning and/or Architecture & Development certifications. AZ204 AZ400 and AZ102 highly recommended.

• Outstanding ability to present to clients in a business-focused impactful and persuasive manner

• A proven repeatable track record of successful large-scale project delivery

$170000 - $210000 a year

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Please note: We are only accepting applications from candidates residing in Arizona Colorado Florida Georgia Illinois Indiana Massachusetts Michigan Minnesota Missouri New Jersey New York North Carolina Oklahoma Pennsylvania Tennessee Texas Virginia DC Wisconsin and Wyoming.

This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location work experience education and/or skill levels.

Benefits available to eligible employees include the following:

- Medical dental vision

- tax-advantaged health care accounts

- financial and income protection benefits

- paid time off (PTO) and wellness time off.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.

About Us

TTEC Digital and our 1800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company TTEC Engage is a 60000+ employee service company with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications.

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